Manager

Forbes is seeking a hands-on, hospitality-first manager to oversee the day-to-day readiness and operations of Forbes on Fifth, our flagship New York event venue. Reporting to the Vice President, ForbesLive, this individual will serve as the venue’s primary on-site steward. They will ensure the space is polished, clean, well maintained, operationally sound, and fully prepared to host a wide range of internal, editorial, partner, licensee, and revenue-generating events.

This is a highly visible, five-day-per-week on-site role for an organized, proactive operator who can balance premium hospitality standards, event logistics, facility coordination, and stakeholder service. The Manager will independently lead non-revenue event operations and partner closely with the ForbesLive team to support venue operations for revenue-generating programs.

Responsibilities:

Venue Readiness, Maintenance & Hospitality

• Serve as the day-to-day operational steward of Forbes on Fifth, maintaining a consistently polished, welcoming, and event-ready environment.
• Conduct regular venue walkthroughs to identify maintenance, cleanliness, safety, furniture, technology, supply, and presentation needs before they affect an event or guest experience.
• Coordinate the timely resolution of facility-related issues with Corporate Facilities, building management, cleaning partners, and other outside service providers.
• Maintain clear visibility into ongoing repairs, preventive maintenance needs, venue improvements, and service requests, escalating issues appropriately and following through to completion.
• Ensure all guest-facing and back-of-house areas are clean, organized, well stocked, and aligned with Forbes’ hospitality standards.
• Anticipate each day’s space, hospitality, and operational needs based on the venue calendar, including room resets, furniture configurations, supplies, deliveries, and staffing.
• Manage venue-specific inventory, including event furnishings, supplies, signage, hospitality materials, and beverage inventory.
• Coordinate the receipt, storage, tracking, distribution, and return of event materials, shipments, samples, books, signage, and other venue-related assets.

Calendar, Space Booking & Stakeholder Service

• Own and maintain the master calendar for Forbes on Fifth, ensuring all reservations, holds, changes, room assignments, and event details are accurate and current.
• Serve as the central point of contact for venue requests, confirming availability, gathering required event information, and managing the intake process from initial inquiry through final confirmation.
• Coordinate room assignments and resolve scheduling conflicts in partnership with stakeholders and ForbesLive leadership.
• Lead venue walkthroughs and planning conversations with internal teams, partners, licensees, and other event stakeholders.
• Translate stakeholder needs into practical venue plans, including room layouts, hospitality requirements, audio/visual needs, staffing, security, catering, photography, and load-in requirements.

Non-Revenue Event Management

• Independently manage end-to-end venue operations for non-revenue events, including internal programs, content productions, and licensee events, and other approved uses of the space.
• Develop and manage detailed event logistics, including vendor timelines, floor plans, room setups, service orders, delivery schedules, load-in, event-day operations, load-out, and room reset.
• Coordinate with vendors and stakeholders to ensure all event elements are delivered to a high standard and within approved scope and budget.
• Support invitations, guest-facing materials, event signage, and other event deliverables as needed.
• Maintain calm, responsive, solutions-oriented leadership on event days, ensuring guests, stakeholders, and vendors have a seamless experience.

ForbesLive Event Support

• Partner with ForbesLive producers and event leads to serve as the venue operations lead for revenue-generating programs hosted at Forbes on Fifth.
• Support venue readiness, vendor access, room setup, hospitality, deliveries, load-in, load-out, and post-event reset for ForbesLive events.
• Coordinate closely with the ForbesLive team to ensure event operations are aligned with approved production plans, client commitments, and guest experience standards.
• Provide knowledgeable, on-site support to help the ForbesLive team execute efficiently in the space.

Vendor, Financial & Compliance Coordination

• Maintain strong working relationships with preferred venue vendors across audio/visual, catering, staffing, security, furniture rental, photography, cleaning, and other operational needs.
• Request and evaluate vendor quotes, prepare event cost estimates, and coordinate event-related expenses with stakeholders before services are confirmed.
• Track invoices, receipts, event costs, and budget codes, partnering with Finance to support accurate chargebacks, billing, and expense reconciliation.
• Coordinate vendor onboarding and renewal processes with Legal, Finance, Facilities, and building management, including agreements, rate cards, certificates of insurance, and other required documentation.
• Support responsible management of hospitality and beverage inventory, including ordering, post-event counts, replenishment, and cost allocation in accordance with company policy.

Systems, Standards & Continuous Improvement

• Build and maintain venue operating procedures, event checklists, intake forms, vendor guides, floor-plan standards, inventory records, and other tools that create consistency and scalability.
• Identify opportunities to improve the venue experience, reduce operational friction, strengthen vendor performance, and elevate service standards.
• Establish clear handoffs and communication practices across ForbesLive, Facilities, Finance, Legal, Editorial, Licensing, and other internal teams.

The Ideal Candidate:

• Experience in venue operations, event operations, hospitality, facilities coordination, hotel operations, or a comparable high-touch guest environment.
• Experience overseeing a premium event venue, hospitality space, cultural institution, corporate event space, hotel, restaurant, or similar setting.
• A hospitality-first mindset with exceptional attention to cleanliness, presentation, detail, and guest experience.
• Demonstrated ability to manage multiple events, stakeholder requests, vendors, deadlines, and competing priorities at once.
• Strong knowledge of event logistics, including catering, audio/visual, security, staffing, furniture, load-in/load-out, and room setup.
• Experience preparing event estimates, managing invoices and receipts, tracking expenses, and coordinating budget codes or chargebacks.
• Strong vendor-management skills, including quotes, service standards, insurance documentation, contracts, and renewals.
• Excellent written and verbal communication skills, with the judgment and discretion to work effectively with senior executives, partners, clients, and outside vendors.
• Proactive, resourceful, highly organized, and comfortable solving problems in real time.
• Ability to perform essential on-site responsibilities, including coordinating deliveries, overseeing room resets, and managing hands-on venue needs.
• Availability to work on-site five days per week, with flexibility for occasional early mornings, evenings, and weekends based on the event calendar.

This role may evolve over time. While this job description outlines the primary responsibilities, additional duties may be assigned as business needs change.

The annual base salary range for this role is $80,000 - $90,000.

Forbes has estimated the compensation range set forth above in good faith.  The compensation range is what we believe we will offer, and ultimately pay, a successful candidate.  In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so.  Should we make any such changes, this advertisement will be revised to reflect such revisions.  We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes.  Thank you for your interest in joining Forbes!

#LI-RL1
#LI-Onsite