Junior Expert Trainee - Prozessexperte Wertpapiergeschäft
About the job
- A good bachelor's or master's degree with a business focus and initial professional experience in process management, customer journey management, communications, sales, or change management.
- Knowledge of process analysis, process design, and continuous improvement.
- Interest in securities business.
- Confident use of Microsoft Office.
- Strong analytical, strategic, and conceptual skills.
- Ability to present complex matters clearly and appropriately for the audience.
- Persuasive communication and stakeholder management skills.
- Independent, structured, and results-oriented working style.
- Ability to think beyond one's immediate area and develop sustainable solutions.
- Very good spoken and written German and English.
- Further develop customer, sales, and service processes for the securities offering with various teams, analyze customer needs, and design processes that improve customer experience, efficiency, and sales success.
- Complete an individual 12-month rotation plan across different tasks and teams, identifying areas for professional and personal development.
- Analyze the full customer journey, identify connections and improvement opportunities, and develop measures to measurably increase customer satisfaction, quality, and business success.
- Analyze metrics and data, develop business cases, and produce clear recommendations and well-founded decision materials to measure the impact of improvements.
- Take responsibility in cross-functional projects and improvement initiatives, facilitate subject-matter discussions, bring together differing perspectives, and ensure requirements are clearly formulated, agreed, and implemented successfully.
- Monitor the market and competitors, assess customer requirements, derive relevant insights, present findings for the intended audience, and ensure compliance with internal standards and guidelines.
- Ideally, experience developing and implementing communications, sales, or optimization concepts.
About the company
ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.
Company Size
10,001+
Company Stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991
Get referred to ING
See people who can refer or advise you
Simplify's Take
What believers are saying
- Q2 2026 profit hit €1.95 billion, with fee income up 14% year over year.
- ING’s CET1 ratio reached 13.1%, supporting dividends and share repurchases in 2026.
- Net core lending grew €15.2 billion and deposits rose €15.9 billion in Q2 2026.
What critics are saying
- ING plans 1,250 job cuts in 2026, targeting compliance and KYC teams.
- ING’s 2018 €775 million AML settlement keeps regulator scrutiny intense across Europe.
- Lower interest rates after 2026 will compress NII and expose fee-income dependence.
What makes ING unique
- ING’s 2026 mobile primary customer base grew 377,000, showing strong retail engagement.
- ING raised 2026 total income guidance above €24.5 billion after Q2 2026 beat expectations.
- ING’s Growing the Difference strategy combines banking, protection, and AI-enabled conversational banking.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Flexible Work Hours
Hybrid Work Options
Family Planning Benefits
Fertility Treatment Support
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Gym Membership
Company News
NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION DIRECTLY OR INDIRECTLY TO ANY U.S. PERSON OR ANY PERSON LOCATED IN THE UNITED STATES OF AMERICA OR IN ANY OTHER JURISDICTION WHERE IT IS UNLAWFUL TO...
AIB has raised €750 million through its tenth green bond issuance. The Irish bank said proceeds will finance projects including renewable energy, green buildings, clean transportation, and waste management whilst strengthening its capital position. Despite global volatility, investor demand reached €2.2 billion, with pricing tightening by 25-30 basis points to a final coupon of 4.125%. Since launching its €30 billion Climate Action Target in 2019, AIB has deployed €26 billion in green and transition lending. Climate and infrastructure capital delivered €1.2 billion in new lending during the first half of 2026, up €600 million. AIB became Ireland's first bank to issue a green bond in 2020 and has since raised €7.2 billion from green bonds, or €8.95 billion including social bonds.
White Tank is expected to enter service in the first half of 2027 as APS peak demand ran 5% above its 2025 record; GridStor has over 3 GW in its pipeline.
Online supermarket Picnic has completed a sustainability framework linked to its existing €220 million revolving credit facility. The financing, provided since 2024 by BNP Paribas, ING, Rabobank, and ABN AMRO, now includes a mechanism where financing costs fluctuate based on Picnic's sustainability performance. Three key performance indicators have been established: reducing greenhouse gas emissions, cutting food waste, and increasing the share of organic fruit and vegetables in sales. Picnic aims for 30% growth in fresh organic produce sales. The company also targets reducing food waste to below 0.5% of all food sold and decreasing Scope 3 emission intensity in line with 1.5°C reduction pathways. Co-founder Michiel Muller said sustainability is embedded in how Picnic works, innovates, and scales. The sustainability-linked loan ties financing costs to achieving predetermined sustainability goals rather than funding specific sustainable projects.
Xylem Inc. secured a new five-year senior unsecured revolving credit facility worth up to $1.5 billion on 8 September 2026, replacing its previous $1 billion facility from 2023. The agreement includes an option to expand by an additional $500 million, bringing the potential total to $2 billion, subject to lender approval. The facility is available in US dollars and euros, with interest margins incorporating adjustments based on Xylem's sustainability performance alongside credit-rating-based pricing. Citibank, N.A. serves as administrative agent, with JPMorgan Chase Bank as syndication agent and ING Capital as sustainability structuring agent. The company intends to use the facility for working capital and general corporate purposes. No borrowings were outstanding under the new credit facility at the time of filing.