Trainee im Junior Expert Programme - Prozessexperte Wertpapiergeschäft
About the job
- A good bachelor's or master's degree with a business focus and initial professional experience in process management, customer journey management, communication, sales, or change management.
- Knowledge of process analysis, process design, and continuous improvement; experience developing and implementing communication, sales, or optimization concepts is advantageous.
- Interest in securities business.
- Confident use of Microsoft Office.
- Strong analytical, strategic, and conceptual skills.
- Ability to present complex issues clearly and appropriately for the audience.
- Persuasive communication and confident stakeholder management.
- Independent, structured, and results-oriented working style.
- Ability to think beyond one's own perspective and develop sustainable solutions.
- Very good spoken and written German and English.
- Develop customer, sales, and service processes for the securities offering with different teams.
- Complete an individual twelve-month rotation plan across various tasks and teams.
- Analyze the customer journey, identify improvement opportunities, and develop measures to improve customer satisfaction, quality, and business success.
- Analyze metrics and data, develop business cases, and prepare recommendations and decision documents.
- Take responsibility in cross-functional projects and improvement initiatives; moderate specialist topics, bring perspectives together, and ensure requirements are clearly formulated, aligned, and implemented.
- Monitor the market and competition, consider customer requirements, and derive relevant insights.
- Prepare results for the relevant audience and ensure compliance with internal standards and guidelines.
- Experience developing and implementing communication, sales, or optimization concepts.
About the company
ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.
Company Size
10,001+
Company Stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991
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Simplify's Take
What believers are saying
- On 21 September 2026, ING financed GridStor's $220 million Arizona battery project.
- ING's Q2 2026 net core lending grew €15.2 billion and deposits €15.9 billion.
- ING upgraded 2026 income guidance above €24.5 billion and kept a €1.0 billion buyback.
What critics are saying
- On 5 May 2026, ING settled a Belgium money-laundering probe for €1.6 million.
- ING announced 1,250 job cuts in March 2026, including 950 Dutch roles.
- Repeated AML failures would trigger Dutch, Belgian, and ECB scrutiny, crushing ING's franchise.
What makes ING unique
- ING mixes European retail deposits with global wholesale lending, funding large project finance.
- On 30 July 2026, ING reported a 13.1% CET1 ratio and 17.0% ROTE.
- ING mobilized €86.5 billion of sustainable finance in H1 2026, led by SLLs.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Flexible Work Hours
- Hybrid Work Options
- Family Planning Benefits
- Fertility Treatment Support
- Wellness Program
- Mental Health Support
- Phone/Internet Stipend
- Home Office Stipend