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Macy's

Retail fashion and home goods retailer

Retail Sales Associate - Womens Shoes

Retail SalesPosted on Nov 12
Full-timeCherry Hill Township, NJ, USAIn-person

About the Job

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goals.
  • Ability to use electronic devices, computers, handheld equipment, and cash registers to process transactions.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Understand customers’ needs and provide personalized product and service recommendations.
  • Engage customers warmly, create personal conversations and customer relationships, and support sales goals through customer engagement and smart selling behaviors.
  • Greet customers and teammates, review sales goals, learn about new arrivals and top-selling items, and stay current on trends and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, thank customers, and assist with carrying packages when appropriate.
  • Support colleagues through honesty, care, and collaboration, and work toward individual and store results.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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