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Gusto

Runs payroll and HR software for small businesses

Staff Software Engineer - Pricing and Packaging Engineering

Backend EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Successful applicants typically have 8 or more years of software development experience.
  • Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging domains.
  • Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale.
  • Strong command of distributed systems, application programming interface design, and service reliability practices, with experience defining and meeting service-level objectives in production environments.
  • Ability to lead cross-functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders around a shared technical vision.
  • Ability to mentor engineers to maximize their performance and impact.
  • Experience with large-scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area.

Responsibilities

  • Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, and subscription and entitlement systems, ensuring services are reliable, performant, and meet business needs.
  • Partner with product management and cross-functional engineering teams, including Growth, Onboarding, and product teams, to define the platform’s technical roadmap and drive adoption across Gusto.
  • Drive end-to-end delivery of complex, ambiguous projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration.
  • Mentor and grow engineers on the team through design reviews, code reviews, and hands-on technical coaching, fostering a culture of craftsmanship and continuous improvement.
  • Leverage artificial intelligence tools to accelerate engineering velocity and establish team-wide best practices for AI-augmented development.
  • Collaborate with Gusto’s marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts, enabling faster time-to-market for new offerings.

About the Company

Gusto

Runs payroll and HR software for small businesses

Gusto runs payroll, benefits administration, and HR software for small and midsize businesses that want to manage their teams in one place. Its payroll system calculates wages and taxes, files required forms, and connects employee hours with pay runs. Employers use the same platform to enroll workers in health insurance and retirement plans, manage time off, and organize hiring paperwork, while staff access paystubs through personal accounts. Businesses pay monthly subscription fees based on their plan and workforce size, with extra charges for selected services and faster payment options. Gusto was founded in 2011 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
Series E
Total funding
$706.2M
Headquarters
San Francisco, CA
Founded
2011

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