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OneTouch Direct

Runs customer contact centers for businesses

Entry Level Sales Agent

Account ExecutivePosted on Nov 11
Full-timeTampa, FL, USA$30k - $69kIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of call center, sales, or customer service experience is preferred but not required.
  • Strong communication and interpersonal skills are required.
  • The candidate must have a strong sales orientation and be able to handle objections and close sales.
  • Basic computer proficiency and comfort with customer relationship management software are required.
  • A positive attitude, strong work ethic, and ability to collaborate with a team are required.

Responsibilities

  • Handle inbound and outbound calls professionally and enthusiastically.
  • Promote Verizon products and services to meet sales targets.
  • Assist business customers with inquiries, billing, technical support, and account management.
  • Document and maintain accurate customer information and interactions.
  • Contribute to team goals and a positive working environment.
  • Follow company protocols and compliance guidelines.

About the Company

OneTouch Direct

Runs customer contact centers for businesses

OneTouch Direct operates contact centers for businesses that outsource customer sales and support. Its agents answer phone calls and digital messages, follow up with prospective buyers and resolve questions about products, accounts and technical problems. The company designs outreach and service programs for clients in telecommunications, banking, healthcare, retail and other industries, acting as an extension of their customer-facing teams. Clients buy managed service programs that combine agent-led conversations with back-office processing and ongoing performance oversight. With operating roots dating to 1998, OneTouch Direct is headquartered in Tampa, Florida.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Tampa, FL
Founded
1998

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