C

Citi

Runs banking and payments for global clients

KYC Operations Analyst 2

Financial Crime & AMLPosted on Nov 11
Full-timeMexico City, CDMX, MexicoNo salary listedHybrid

About the Job

Requirements

  • The English-language qualifications require 0–2 years of relevant experience.
  • Experience in banking operations is required, preferably in client account opening and pre-requirements processes.
  • The Spanish-language qualifications require a completed bachelor's degree in a related area such as information technology, programming, mathematics, physics, actuarial science, engineering, or data science.
  • The Spanish-language qualifications require at least 3 years of experience handling and analyzing databases.
  • Knowledge of anti-money laundering regulations, internal controls, and risk mitigation is required.
  • Intermediate-to-advanced, demonstrable proficiency in Excel, Access, and Microsoft Office is required.
  • Experience managing or implementing projects is required.
  • Proficiency in SQL is required.
  • Intermediate English proficiency is required.
  • A bachelor's degree or equivalent experience is required.

Responsibilities

  • Conduct client profile reviews for customer accounts.
  • Review information and documentation to ensure compliance with local regulations and Citi standards.
  • Update KYC forms and client profiles according to policy requirements.
  • Follow up with clients to ensure information is received before due dates.
  • Monitor and track KYC records and the Appendix approval process, assist with developing and executing action plans for expiring records, and ensure records are not past due.
  • Assess risk in business decisions, protect the firm's reputation and assets, drive compliance with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
  • Translate direction into actionable steps and ensure effective follow-through; address non-routine situations within scope; implement processes consistently; and deliver reliable, timely, high-quality outputs as requirements and priorities evolve.
  • Analyze complex business requirements, evaluate issues, recommend practical solutions, and apply analytical rigor and professional judgment when established methods require refinement.
  • Manage day-to-day responsibilities independently by evaluating complex situations, resolving issues, and deciding appropriate actions; drive work delivery and progress against timelines; and take accountability for quality, timing, and outcomes.
  • Review outputs, guide execution when needed, address delivery gaps, and take ownership of decisions and deliverables within the role's remit.
  • Analyze and manage large volumes of information to support KYC processes.
  • Prepare reports and indicators to support decision-making.
  • Identify risks and ensure compliance with anti-money laundering policies and regulations.
  • Participate in continuous-improvement projects and process implementation.
  • Query and analyze data using SQL.
  • Prepare executive presentations with findings and recommendations.

Desired Qualifications

  • Experience with CitiKYC platforms and Know Your Customer processes is desirable.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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