moomoo

Global investing platform offering data tools

Branch Manager - Investment Brokerage

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

The role requires 5–8 years of experience in financial services, including retail brokerage, wealth management, or in-store financial sales; regular investment habits are highly preferred.
Proven experience managing physical store operations and frontline teams is required.
The candidate must have strong leadership skills and the ability to motivate and guide teams toward performance goals.
The candidate must have a deep understanding of financial markets, trading platforms, and investment products.
Knowledge of compliance requirements relevant to the country of operation is required.
The candidate must hold the required RES5, CM-EIP, CM-SIP, M8, and M8A certifications; the company will sponsor the candidate to obtain the license.
The candidate must be willing to work shifts, including weekends and public holidays.
Experience working in high-growth or start-up environments is required.
Exposure to global teams and multicultural settings is required.
Project management and problem-solving skills are required.
The candidate must demonstrate the ability to drive cross-departmental initiatives.
English speaking is required; fluency in Mandarin is an added advantage.
The candidate must be result-oriented and self-motivated, able to work under pressure, and a team player.

Responsibilities

Take full ownership of branch key performance indicators.
Drive local business strategy to meet financial, operational, and growth targets, and adapt to market conditions and regulatory changes.
Oversee and optimize daily operations to ensure efficiency and strict compliance with financial industry regulations.
Improve in-store workflows and service delivery standards.
Coordinate with legal and compliance teams to ensure branch operations align with internal and regulatory requirements.
Lead the team in building and maintaining strong, trust-based client relationships.
Resolve client issues efficiently, focusing on in-person service excellence.
Organize client engagement events and investment education sessions to enhance retention and upselling opportunities.
Recruit, train, and manage high-performing sales and support teams.
Foster a results-driven and positive workplace culture.
Design and implement systematic training programs for compliance, product knowledge, and client servicing.
Track branch key performance indicators, including client growth, sales performance, and customer satisfaction.
Generate actionable insights from performance metrics and market trends.
Collaborate with marketing, product, and technology teams to refine go-to-market strategies.
Support and lead in-store promotional events, workshops, and roadshows.
Partner with marketing teams on brand positioning and customer outreach.
Represent moomoo in cross-brand collaborations to attract high-net-worth individuals and strategic partners.

Desired Qualifications

A regular investment habit is highly preferred.
Fluency in Mandarin is an added advantage.

Branch Manager (Investment Brokerage) (SG)

moomoo · Singapore, Singapore · Full-time · Posted 2025-06-11

Workplace: on_site

Description

Moomoo Singapore is a holistic wealth-tech platform building an intelligent investing ecosystem across its digital platform, physical experience stores and investor education community. Through the moomoo app, it provides everyday investors and professional clients with access to global markets, diverse investment products, advanced trading tools and AI-powered insights.

Since launching in March 2021, Moomoo Singapore has evolved beyond an investing platform into a popular financial literacy resource and full-spectrum wealth platform, supporting investors from their first trade to managing sophisticated portfolios. It surpassed two million customers in Singapore in June 2026, with users spanning retail investors to private wealth and institutional clients.

Moomoo Financial Singapore Pte. Ltd. is a subsidiary of Nasdaq-listed Futu Holdings Limited (Nasdaq: FUTU). The firm is regulated by the Monetary Authority of Singapore and holds a Capital Markets Services Licence (CMS101000) and Major Payment Institution Licence (PS20200617). It also has exempt financial adviser status and is authorised to provide Digital Payment Token services. Moomoo Trustee (Singapore) Pte. Ltd. is a licensed trust company, while Moomoo Singapore is a DP Clearing Member, SGX-ST Trading Member, and SGX-DT Trading and Clearing Member of Singapore Exchange.

Branch Manager (Investment Brokerage) (SG)

The Branch Manager is responsible for the overall success and smooth operations of a moomoo physical investment store. This leadership role combines strategic business development, operational excellence, and team management to drive customer acquisition, enhance client relationships, and ensure compliance with local financial regulations. As the face of the moomoo brand in-store, the Branch Manager plays a critical role in delivering a premium customer experience and expanding our offline presence.

Responsibilities

1. Business Strategy & KPI Ownership

Take full ownership of branch KPIs.
Drive local business strategy to meet financial, operational, and growth targets.
Adapt quickly to market conditions and regulatory changes.

2. Operations & Compliance

Oversee and optimize daily operations, ensuring efficiency and strict compliance with financial industry regulations.
Improve in-store workflows and service delivery standards.
Coordinate with legal and compliance teams to ensure branch operations align with internal and regulatory requirements.

3. Client Relationship Management

Lead the team in building and maintaining strong, trust-based relationships with clients.
Resolve client issues efficiently with a focus on in-person service excellence.
Organize client engagement events and investment education sessions to enhance retention and upselling opportunities.

4. Team Leadership & Development

Recruit, train, and manage high-performing sales and support teams.
Foster a results-driven and positive workplace culture.
Design and implement systematic training programs for compliance, product knowledge, and client servicing.

5. Performance Monitoring & Analysis

Track branch KPIs such as client growth, sales performance, and customer satisfaction.
Generate actionable insights from performance metrics and market trends.
Collaborate cross-functionally (marketing, product, tech) to refine go-to-market strategies.

6. Marketing & Community Engagement

Support and lead in-store promotional events, workshops, and roadshows.
Partner with marketing teams on brand positioning and customer outreach.
Represent moomoo in cross-brand collaborations to attract high-net-worth individuals (HNWIs) and strategic partners.

Please note that only short-listed candidates will be contacted.

Requirements

Requirements

5–8 years of experience in financial services, including retail brokerage, wealth management, or in-store financial sales or someone with regular investment habit is highly preferred
Proven experience managing physical store operations and frontline teams.
Strong leadership skills with the ability to motivate and guide teams toward performance goals.
Deep understanding of financial markets, trading platforms, and investment products.
Knowledge of compliance requirements relevant to the country of operation.
Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is essential for this role; however, the company will sponsor you to obtain the license.
Willingness to work shifts, including weekends and public holidays.
Experience working in high-growth or start-up environments.
Exposure to global teams and multicultural settings.
Project management and problem-solving skills.
Demonstrated ability to drive cross-departmental initiatives.
English speaking and Fluency in Mandarin is an added advantage
Result-oriented, self-motivated with the ability to work under pressure and be a team player.

Benefits

Working at Moomoo, you will get

Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
Enjoy a competitive total compensation package that truly values your skills and contributions.
Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
Fun loving and diverse work environment that hosts various team-bonding programs and company events
Business casual work attire everyday
And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Apply

Apply at moomoo

About the Company

moomoo

Global investing platform offering data tools

Moomoo is a global investing platform that provides stocks, ETFs, options, and crypto with real-time market data and a set of trading tools. It helps users make informed decisions by offering features like real-time quotes, technical analysis tools, and in-depth order book data all in one place. Its products are designed to be easy for beginners while powerful enough for experienced traders, combining accessible data with advanced analytics to support a wide range of investment strategies. Compared to other platforms, moomoo stands out by offering a broad mix of assets across markets and a comprehensive toolkit in one place, focusing on both user-friendliness and depth of analysis. The company’s goal is to help global investors grow their financial potential over time, empowering people at all levels of experience to pursue their investment journey.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Palo Alto, CA
Founded: 2018

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