Concentrix

Global BPO offering customer engagement services

Technical Sales Specialist - Bilingual

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours

Full-timeBogotá, Bogota, ColombiaNo salary listedIn-person

About the Job

Responsibilities

Generate new business and ensure the growth of existing accounts within an assigned territory.
Assess customer needs, provide technical solutions, resolve client issues, and foster relationships to enhance sales opportunities.
Deliver technical training and communicate customer feedback to drive product and service improvements.
Attend customer meetings and conduct sales presentations to showcase products and services.
Provide technical expertise to support sales goals and customer inquiries.
Prepare and deliver moderately complex technical proposals and presentations for sales support.
Identify and analyze customer needs to develop strategies that competitively address demands.
Advise customers and sales teams on technical aspects of products while aligning with their goals.
Provide training sessions using technical expertise to enhance customer understanding and product use.
Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction.
Build relationships with decision-makers at various levels to strengthen stakeholder engagement.

Job Title:

Specialist, Technical Sales - Bilingual

Job Description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Attend customer meetings and conduct sales presentations to showcase products and services
Provide technical expertise to support aggressive sales goals and customer inquiries
Prepare and deliver moderately complex technical proposals and presentations for sales support
Identify and analyze customer needs to develop strategies that competitively address demands
Advise customers and sales teams on technical aspects of products while aligning with their goals
Provide training sessions utilizing technical expertise to enhance customer understanding and product use
Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

Time Type:

Full time

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size: 10,001+
Company stage: IPO
Headquarters: Newark, CA
Founded: 1969

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