Full-Time

Resident Care Associate

Phoenix Senior Living

Phoenix Senior Living

201-500 employees

Senior housing operator with memory care

No salary listed

Cumming, GA, USA

In Person

Category
Medical, Clinical & Veterinary (1)

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Requirements
  • Must be at least 18 years of age to perform the personal care aspects of the Resident Care Associate position.
  • Ability to work weekends, evenings, and flexible hours, with availability during peak service delivery days and times.
Responsibilities
  • Participate in the development and updating of Personalized Service Plans and attend service plan review meetings with families as requested.
  • Maintain residents’ hydration schedules during the shift.
  • Complete resident meal attendance sheets and provide or account for room service for residents who do not dine in the dining room.
  • Know and comply with all resident rights.
  • Initiate, assign, and assist with activities as appropriate.
  • Check assigned residents daily for cleanliness, appropriate clothing, continence issues, and changes in condition.
  • Use proper sanitary procedures and universal precautions.
  • Check assigned resident rooms daily for cleanliness and neatness, take appropriate action, and double-check high-risk rooms.
  • Assist with cleaning laundry rooms and common areas, including bathrooms; identify exposed hazardous chemicals and take appropriate action.
  • Complete all activities of daily living for assigned residents according to their Personalized Service Plans.
  • Respond promptly to security system alerts and resident call bells, take appropriate action, and reset call bells as needed.
Desired Qualifications
  • High school education, which may be required by the state.
  • Previous experience working with elders or disabled individuals.
  • Knowledge and experience in assisted living, dementia care, or skilled nursing.
Phoenix Senior Living

Phoenix Senior Living

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Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Roswell, Georgia

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Phoenix Senior Living added five communities between February and March 2026.
  • The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
  • Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.

What critics are saying

  • Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
  • Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
  • A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.

What makes Phoenix Senior Living unique

  • Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
  • It runs 55 Southeast communities and adds management contracts quickly in 2026.
  • Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

Stock Options

Wellness Program

Mental Health Support

Conference Attendance Budget

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Phone/Internet Stipend

Home Office Stipend

Company Equity

Pension Plan

Paid Holidays

Paid Sick Leave

Parental Leave

Adoption Assistance

Employee Discounts

Employer Social Events

Tuition Reimbursement

Professional Certification Support

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance