Project Director - Building Envelope

Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.

A seasoned engineering professional who makes decisions and recommendations recognised as authoritative within a specific area. Conceives, develops, and evaluates engineering plans and criteria, solving a variety of complex problems and assessing feasibility and soundness of proposed solutions. Leads the delivery of larger, more complex projects across GHD’s portfolio, acting as a subject matter expert and ensuring technical excellence and client satisfaction. Demonstrates commercial acumen, mentors others, and contributes to the growth of GHD’s technical capability and market presence.

Responsibilities

Responsibilities describe the typical accountabilities and scope of work for this job,  while recognising that individual objectives are set with the manager and may vary over time.

• Client & Customer Management (External): Manage important client relationships with guidance from senior colleagues, or oversee relationship management with a group of more transactional clients and customers.
• Community of Practice Management: Participate in and contribute to a community of practice in a defined area of expertise or consulting to build own capability and develop innovative practice among colleagues.
• Contract Management: Manage a portfolio of contracts and negotiate service-level agreements. Will also plan, coordinate, and supervise activities relating to major contracts.
• Data Collection and Analysis: Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
• Engineering Solutions Design: Design engineering solutions and the associated validation process to enable the realization of a design brief (for example, in terms of functionality, performance, aesthetics, and cost) that conform to organizational and/or regulatory standards.
• Feasibility Studies: Conduct complex feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.
• Health, Safety, and Environment: Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs) and patterns of behavior within the area of responsibility. Take action to improve performance and to resolve noncompliance with the organization's HSE policies, procedures, and mandatory instructions.
• Improvement/Innovation: Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues.
• Knowledge Management System: Manage the knowledge management system with guidance from senior colleagues. May involve responsibility for the development or operation of the system.
• Needs Assessment: Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders, as well as related issues.
• Organizational Capability Building: Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
• Product and Solution Development: Analyze and evaluate the feasibility and relevance of proposed complex products and services and develop and amend, as necessary, with guidance from senior colleagues. May also be responsible for supervising activities performed by a product development or specialist team.
• Project Management: Manage a portfolio of projects while reporting to senior colleagues.
• Recommendations: Recommend changes to policies, processes, standards, and practices that would improve operational support.
• Request for Bid Solicitation/Proposal/Tender Response: Gather information and resources, draft and complete proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to complex bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.

Competencies

Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.

• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Decision Quality – Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
• Ensures Accountability – Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
• Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
• Persuades – Uses compelling arguments to gain the support and commitment of others. For example, convinces others through a variety of means and methods of persuasion, including well-reasoned rationale. Recognizes when compromise is necessary and shifts approach to accommodate others.
• Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals. For example, strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

Skills

Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.

• Analyze Alternatives and Recommend Solutions – Works at an advanced level to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works independently and provides guidance.
• Analyze Current State/AS-IS State – Works at an advanced level to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works independently and provides guidance.
• Customer-Focused Approach – Works at an advanced level to orient the organization around delivering to the key needs of customers. Typically works independently and provides guidance.
• Data Collection and Analysis - Engineering – Works at an advanced level to collect, process, and analyze engineering data to support design, development, and operational efficiency. Typically works independently and provides guidance.
• Define Future State/TO-BE State – Works at an advanced level to envision and document the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Typically works independently and provides guidance.
• Diagnoses Needs with Questions – Works at an advanced level to systematically assess and identify requirements, issues, or gaps by employing strategic questioning techniques to gather relevant information and determine appropriate solutions. Typically works independently and provides guidance.
• Document and Model User Requirements – Works at an advanced level to utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories. Typically works independently and provides guidance.
• Engineering Design – Works at an advanced level to apply appropriate method, tools, processes and software to execute engineering design activities. Typically works independently and provides guidance.
• Engineering Specification – Works at an advanced level to produce technical engineering specifications and related materials. Typically works independently and provides guidance.
• Engineering Standards and Compliance – Works at an advanced level to ensure adherence to engineering standards and compliance within interdisciplinary engineering projects. Typically works independently and provides guidance.
• Engineering Technology – Works at an advanced level to exploit new and advancing technology to create engineering outcomes. Typically works independently and provides guidance.
• Perform Gap Analysis – Works at an advanced level to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works independently and provides guidance.
• Project Communications Management – Works at an advanced level to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information. Typically works independently and provides guidance.
• Project Cost and Budget Management – Works at an advanced level to estimate and manage the effort and finances to complete the work within budget. Typically works independently and provides guidance.
• Project Organization and Structure – Works at an advanced level to build the structure and culture of the project team, and define roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes. Typically works independently and provides guidance.
• Project Schedule Management – Works at an advanced level to identify, sequence, and resource project schedules for timely completion. Typically works independently and provides guidance.
• Requirements Creation and Verification – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance.
• Requirements Elicitation and Facilitation – Works at an advanced level to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works independently and provides guidance.
• Review and Reporting – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.
• Validate Requirements – Works at an advanced level to identify assumptions in order to manage risk, assess the success with measurable evaluation criteria, and evaluate alignment of requirements with solution scope to support value delivery. Typically works independently and provides guidance.

Education

• Master's Degree or Equivalent Level

Experience

• General Experience: Wide and deep experience providing expert competence (Over 10 years to 15 years)
• Managerial Experience: Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)