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ZoomInfo

Sells business data and sales intelligence

Principal Product Manager - AI Evaluation and Data Policy

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeWaltham, MA, USAIn-person

About the Job

Requirements

  • At least 8 years of product management experience, including meaningful time owning data products or data platforms at scale.
  • Hands-on experience with data pipelines and a working understanding of how records move from ingestion through processing to a served dataset.
  • Direct experience with entity resolution, record linkage, or matching systems, including canonical IDs, match confidence, survivorship rules, and precision/recall trade-offs.
  • Demonstrated current use of AI to improve data systems in production, with the ability to explain how accuracy was maintained.
  • Experience designing evaluations for model output, including golden sets, precision and recall, LLM-as-judge, human-in-the-loop routing, and production drift monitoring.

Responsibilities

  • Own Person Data end to end by setting strategy, roadmap, and monthly priorities for contact accuracy, coverage, freshness, and compliance, including executive-contact cleanup, leadership extraction, and person location.
  • Build and run the AI evaluation engine by defining correctness per attribute, curating golden sets with the research team, establishing LLM-as-judge gates, and setting confidence thresholds for auto-acceptance, auto-rejection, and human adjudication.
  • Lead the transition from rules to agents by writing policy clauses for agents, validating each step in shadow mode against the gold set, and retiring legacy selection logic when supported by the data.
  • Decide where AI belongs in the pipeline and where classical tooling is more appropriate, considering cost per row, latency, determinism, and auditability.
  • Develop a model for entity resolution, including canonical identity, match confidence, and the cost asymmetry between false merges and missed matches.
  • Own the person-data privacy roadmap, including suppression, opt-out, and notification, in partnership with Legal and Privacy.
  • Prototype adjudication agents and evaluations in code with the AI engineer and data science team, committing directly to the shared repository.
  • Coordinate across Person Data engineering, Match, Research, Data Science, Web Data acquisition, and Privacy, and represent the roadmap to product and data leadership.

Desired Qualifications

  • Experience with incremental or streaming data pipelines rather than batch rebuilds.
  • Experience with contact, person, or identity data, or B2B company data.
  • Familiarity with privacy regulations affecting published personal data, including GDPR, CCPA, DNC, and international notification regimes.
  • Experience with Claude or comparable frontier models, agent frameworks, and evaluation harnesses.

About the Company

ZoomInfo

Sells business data and sales intelligence

ZoomInfo sells company and contact intelligence to sales, marketing, operations, and recruiting teams that need to find and reach customers or candidates. Its Copilot product combines buyer signals with AI recommendations so sellers focus on promising accounts. The platform connects with customer relationship software, enriches records, and routes leads, while tools for outreach and call analysis support the rest of the sales process. Customers pay for subscriptions based on features, users, and data access, with additional charges for usage and professional services. ZoomInfo traces its founding to 2007 and is headquartered in Vancouver, Washington, United States.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Vancouver, WA
Founded
2007

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