Associate Solution Engineer - SaaS Conversions

Associate Solution Engineer | SaaS Conversions

Join Epicor as a Solution Engineer! This Solution Engineer for Manufacturing is a high-visibility role supporting a critical corporate initiative focused on SaaS conversions for Epicor Kinetic. This position will work closely with Manufacturing SaaS Conversion BDRs, Manufacturing Customer Account Managers (CAMs), Account Manager leadership, Consulting Services, and the Cloud Center of Excellence. Having experience using Kinetic is a requirement for this role.

What you will be doing:

• Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
• Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps
• Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas.
• Collaborating with CAMs and Consulting teams to support development of Statements of Work
• Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility
• Providing a clear and effective handoff of relevant information to Consulting for SaaS projects
• Communicating the SaaS conversion process during customer calls and other engagements
• Reviewing applicable tools and alternative approaches to support SaaS readiness
• Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas
• Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence
• Some travel is required

What you will likely bring:

• Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic.
• ERP Administrator or power user for Kinetic environment
• Experience with Kinetic Cloud and/or other Cloud offerings
• Expertise with Microsoft Azure
• Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting
• Background of success in supporting both direct and channel sales
• Documented experience of giving customer presentations / demonstrations
• Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
• 1+ years applicable experience and demonstrated success/knowledge in Manufacturing
• Bachelor’s degree (or equivalent experience).

#LI-KT1 #LI-REMOTE

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Range:

Minimum: $62,000 USD Maximum: $100,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Kevin Towers