Swissport

Global airport ground handling and cargo

Ramp Services Supervisor

Warehouse & FulfillmentUpdated on Nov 10

Full-timeSeattle, WA, USA$25.22 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is preferred.
At least one year of experience in ramp service or a related field is required.
Ability to work in a team environment is required.
Knowledge of Ground Service Equipment operation is required.
Strong organizational and multitasking skills are required.
Effective verbal and written communication skills are required.
Ability to work in all weather conditions is required.
A valid unrestricted Provincial Driver's License, DA, and Transport Security Clearance are required.
Availability for a flexible work schedule, including evenings, weekends, and holidays, is required.

Responsibilities

Manage and direct ramp activities to deliver high-quality products and services to customers.
Manage staff to deliver excellent customer service.
Oversee Quality, Health, Safety, and Environmental activities at the station to reduce employee injuries and aircraft and equipment damage.
Maintain applicable safety and performance standards.
Develop and maintain good relations with customers and Airport authorities.
Report irregularities and take appropriate action.
Participate in and contribute to internal and customer meetings.
Conduct daily shift briefings and safety meetings or briefings.
Liaise with OCC regarding daily workforce requirements.
Perform daily and weekly audits.
Build and maintain good management and workforce relations.
Ensure workforce adherence to company policies and procedures.
Perform other duties as assigned.

Desired Qualifications

A high school diploma or equivalent is preferred.

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

To efficiently manage and direct ramp activities to deliver high-quality products/services to our customers.

The expected pay rate is $25.22/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
Supersize and manage staff to deliver excellent customer service
Maintain applicable safety and performance standards
Develop and build good relations with customers and Airport authorities
Report irregularities and take appropriate action
Participate and contribute to internal and customer meetings
Conduct daily shift briefings
Conduct safety meetings/briefings
Liaise with OCC regarding daily workforce requirements
Perform daily/weekly audits
Build and maintain good management/workforce relations
Ensure workforce adherence to company policies and procedures
Other duties as assigned

Your profile

High School Diploma or equivalent preferred
Minimum one year experience in ramp service or related field
Ability to work in a team environment
Knowledge about operation of Ground Service Equipment
Must possess strong organizational and multi tasking skills
Effective verbal and written communication skills
Must be able to work in all weather conditions
Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
Flexible work schedule including evenings, weekends and holidays

What we offer

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size: 10,001+
Company stage: Acquired
Total funding: Not listed
Headquarters: Zurich, Switzerland
Founded: 1997

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