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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant - Licensed Cosmetologist

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state where the applicant is applying is required.
  • Entry-level experience in a customer service or retail sales environment is required.
  • Effective communication, problem-solving, and people skills are required in a fast-paced retail or salon environment.
  • Comfort operating point-of-sale systems is required.
  • Fluency in English is required.
  • The role requires availability during peak business times.
  • Team members must regularly stand and walk for more than four consecutive hours, perform repetitive bending and twisting at the waist, manipulate fingers and hands, bend and reach wrists and arms, reach with hands and arms, and move up to ten pounds. They may occasionally sit, kneel, stoop, crouch, and lift, push, or pull up to ten pounds.
  • Team members must communicate regularly with guests through ongoing conversations and consultations.

Responsibilities

  • Demonstrate and develop teamwork skills to provide a guest experience aligned with the company's values of Love, Joy, Trust, Courage, and Responsibility.
  • Perform behind-the-chair services, including assisting with finishing services; shampooing and conditioning; styling and blowouts; hot-tool styling; treatment and toner services; and add-on product application at the guest's request.
  • Contribute to monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Maintain company standards for cleanliness, merchandising, inventory, and security of company assets at the Hair Color Bar.
  • Follow protocols for company systems, policies, processes, and procedures.
  • Increase Hair Color Bar revenue by raising the average service ticket through additional services and sales of memberships, subscriptions, and home hair care products.
  • Complete Assistant Colorist-to-Colorist training, master color theory, and develop behind-the-chair application skills while working toward promotion to Licensed Colorist.

Desired Qualifications

  • Salon or beauty-industry experience is preferred.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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