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Zocdoc

Online healthcare marketplace with doctor bookings

Lead Product Designer - Care Access Network

Product DesignConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Meaningful experience leading end-to-end product design for complex or ambiguous problem spaces, ideally across B2B products, platforms, service environments, or consultative client engagements.
  • A strong consultative mindset, with experience working across multiple companies, clients, or partner stakeholders and using design to support strategic conversations.
  • Strong visual, interaction, and systems design craft, with the ability to move between polished execution and exploratory concepting.
  • A track record of using prototypes and artifacts to clarify product vision, influence roadmaps, and help external or internal stakeholders imagine future possibilities.
  • Comfort operating in ambiguity, connecting dots across related workstreams, and bringing clarity to complex problems with multiple stakeholders.
  • Experience mentoring peers and raising the quality bar beyond your own direct work.
  • Curiosity about AI-assisted workflows and openness to working in code-enabled design environments when it helps the team learn or move faster.

Responsibilities

  • Lead end-to-end design across Care Access Network partner experiences, including dashboards, workflows, reporting, and supporting surfaces that help partners and developers understand performance and opportunity.
  • Create rapid prototypes that explore new scheduling experiences, partnership concepts, and future-facing ideas that help strategic partners and internal teams learn quickly.
  • Develop polished concepts and tailored design narratives that reflect partner brands, business goals, and operational realities to support product strategy and commercial conversations.
  • Use design to help prospective and existing partners imagine the future of a deeper relationship with Zocdoc, including new ways the platform can support their growth.
  • Shape visually rich reporting and storytelling experiences that make trends, progress, and next steps easier for partners to understand and act on.
  • Contribute to new partner-facing experiences tied to emerging initiatives, including exploratory concepts, landing-page-adjacent surfaces, and flows that help communicate the value of the evolving platform.
  • Use prototypes, systems thinking, and strong communication to align Product, Engineering, Business Development, and go-to-market partners around a shared direction.
  • Mentor other designers and help raise the quality and effectiveness of design across multiple workstreams.

Desired Qualifications

  • Ideally, experience leading product design across B2B products, platforms, service environments, or consultative client engagements.
  • Curiosity about AI-native product development and eagerness to use emerging tools to increase speed and quality without lowering the craft bar.

About the Company

Zocdoc

Online healthcare marketplace with doctor bookings

Zocdoc is an online healthcare marketplace that helps patients find medical professionals by specialty, location, and insurance, and book appointments through a website or mobile app. Users search, compare, and schedule visits, including telehealth options, while providers pay a subscription to be listed and may access premium features and services to manage their practice and attract more patients. The platform combines a searchable directory with real-time booking and insurance filtering, offering practice management tools to providers and an easy appointment experience for patients. Its goal is to improve access to medical care by streamlining the appointment process and expanding patient acquisition for doctors and other healthcare providers.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$373.9M
Headquarters
New York City, New York
Founded
2007

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