Fulfillment Lead

Indigo Fulfillment Lead

PlanetArt · Woodridge, United States · Full-time · Posted 2026-10-12

Workplace: on_site

Department: Production

Description

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

PlanetArt is looking for a Fulfillment Associate to support the company’s Fulfillment department. The successful candidate will be responsible for all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion. Due to the seasonality of our business, our peak seasons are demanding. During peak times, extended hours including mandatory 10 and 12-hour shifts and required weekend hours during all peak periods are needed. Flexibility to change shifts for short periods of time may be needed.

What You’ll Do
Key Responsibilities

• Prepare shipments for delivery to customers.
• Select most economical method of shipment utilizing knowledge of shipping methods.
• Prepare bills of lading (BOL), check items to be shipped against work orders to ascertain that quantities, destination and routing are correct.
• Arrange for pick-up by designated carrier.
• Communicate via telephone and email to both inbound and outbound carrier dispatch.
• Keep an adequate supply of shipping/receiving materials on hand.
• Ensure shipments are packed to ensure safe delivery.
• Inspect receipts for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel.
• Support the shipment of goods produced, and receive shipping/receiving supplies for use in, or to aid in, the production/storage of goods destined for sale to our customer base.
• Forward requisitions for shipping/receiving materials to the Department Supervisor for approval.
• Maintain work area and equipment in a clean and orderly manner and follow prescribed safety rules and regulations.
• Prepare routine reports and file carrier records.
• Routes receipts or items to departments.
• Perform miscellaneous job-related duties as assigned (e.g. mail sort and distribution)
• Assist shipping/receiving departments with short staff, high demand, or slow periods.

Requirements

What You Should Have
Skills, Qualifications, and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Detail oriented, practice safe operating procedures
• Demonstrated history of multi-tasking and working at a fast pace
• Required to read, write and speak English fluently,
• Interpret packing slips
• Must be able to fill out bills of lading and be familiar with various forms that are used and required by the major freight carriers.
• Enter data into computer correctly
• Ability to maintain quality and safety standards
• Ability to work 2nd shift during peaks and overtime and weekends as need within peaks and outside of peaks.

What You Can Expect
Working Conditions

• Work is performed in a fast-paced warehouse environment with exposure to heavy machinery, dust, fluctuating temperatures and moderate noise levels
• Position involves working around machinery with moving parts
• The position may require alternating shifts, depending on volume
• Position requires regular lifting of up to 50 pounds with or without assistance
• Position requires movement of items from machinery to other locations
• Position requires regular handling of materials, packaging, lifting, pulling, pushing, bending
• Frequent sustained walking and /or standing for prolonged periods of time

Benefits

The compensation range for this position is $15.50 - $16.50 per hour.

PlanetArt offers a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Life Insurance 
• 401(k) with matching 
• Pet Insurance 
• Mental Health Benefits
• Comprehensive Time Off Program, including Vacation, Sick Days, Paid Holidays, and Floating Holidays 
• Employee Product Discounts

Apply

Apply at PlanetArt

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