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Fanatics

China-based licensed sports merchandise retailer

Manager – Security & Loss Prevention

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeSunnyvale, TX, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Criminal Justice, Security Management, Business Administration, or a related field, or equivalent experience.
  • A minimum of 5 years of experience in security management, law enforcement, or military, including at least 2 years in a supervisory role.
  • Proven experience managing both in-house and contract security teams.
  • Strong knowledge of physical security, access control systems, surveillance technologies, and emergency management.
  • Excellent administration and organizational skills to create and amend standard operating procedures.
  • Strong proficiency using the Microsoft suite and similar systems.
  • Strong problem-solving and decision-making skills in high-pressure situations.
  • Ability to conduct thorough investigations and present clear, actionable reports.
  • Strong understanding of risk management, threat assessment, and incident response protocols.
  • Proficiency in security software, surveillance systems, and access control technology.
  • Ability to work flexible hours and respond to emergencies on a 24/7 basis, including evenings, weekends, and holidays as needed.
  • Ability to lift and carry security equipment or materials weighing up to 30 lbs.
  • Capability to respond to physical security incidents, including potential physical interventions when necessary.

Responsibilities

  • Oversee day-to-day security operations to protect company assets and personnel.
  • Implement and manage security policies, procedures, and protocols in compliance with regulatory and company standards.
  • Conduct regular security audits and risk assessments to identify vulnerabilities and recommend improvements.
  • Monitor surveillance systems, access control, and other security technologies to ensure proper functionality and response.
  • Lead and supervise in-house security personnel and contract security teams.
  • Provide training, development, and coaching to security staff.
  • Conduct performance evaluations, manage scheduling, and ensure adequate security staffing levels for all shifts.
  • Manage relationships with contract security service providers and ensure they meet performance expectations and security standards.
  • Review contractor performance through audits, inspections, and feedback, and make adjustments as necessary.
  • Respond to and manage security incidents, coordinating with law enforcement, emergency services, and internal stakeholders as needed.
  • Lead investigations into security breaches, thefts, or other incidents, and provide detailed reports with recommendations for corrective actions.
  • Ensure the physical security of assigned locations, including access control, perimeter security, and visitor management.
  • Partner with stakeholders and functions to develop and enforce emergency preparedness plans, including fire drills, evacuation procedures, and responses to active threats.
  • Collaborate with other departments to integrate security measures into production, safety, facilities management, and executive protection.
  • Provide operational teams with risk management and security insights to enhance business resilience.
  • Ensure compliance with local, state, and federal security regulations.
  • Prepare and present regular security reports to senior management, detailing incidents, risk assessments, and security improvement plans.
  • Lead security improvement initiatives, including technology upgrades, policy enhancements, and new risk management strategies.
  • Support company-wide projects where security is a critical component, ensuring alignment with business goals.
  • Travel as required to support security operations across multiple locations.
  • Perform other projects and activities as necessary to support business operations.

Desired Qualifications

  • Advanced certifications such as CPP or PSP are highly desirable.
  • Bilingual proficiency in English and Spanish is highly desirable.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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