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Glia

AI-driven multichannel banking customer support platform

GTM Recruiter

Generalist RecruitingPosted on Nov 11
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • At least 3 years of full-cycle recruiting experience, particularly in go-to-market and business roles.
  • A proven track record recruiting for Sales roles within fast-growing business-to-business software-as-a-service companies.
  • Strong negotiation skills to secure talent using cash and equity.
  • Ability to design, implement, and optimize recruitment processes to improve efficiency and candidate experience.
  • Exceptional verbal and written communication skills.
  • Ability to work independently, stay organized, manage multiple priorities, and meet deadlines.
  • Ability to collaborate effectively in a team environment.
  • Demonstrated proficiency adopting artificial intelligence-driven recruitment tools and automating workflows to scale hiring efficiently.
  • Bachelor's degree.

Responsibilities

  • Manage the full recruitment process from sourcing through hiring and ensure a seamless candidate experience.
  • Develop and implement recruitment strategies and materials to meet growth objectives.
  • Collaborate with the Marketing and People teams to promote career opportunities and enhance the employer brand.
  • Use diverse channels to source candidates and build a pipeline beyond conventional platforms.
  • Establish and maintain a network of go-to-market candidates through multiple channels.
  • Advise and support hiring managers throughout the recruitment process.
  • Provide candidates with a seamless and personalized experience.
  • Use data analytics and recruitment metrics to inform and optimize hiring strategies.
  • Drive initiatives that align recruiting practices with the company's diversity and inclusion commitment.
  • Use artificial intelligence tools to automate recruiting workflows, enhance candidate sourcing, and improve recruiting efficiency.

About the Company

Glia

AI-driven multichannel banking customer support platform

Glia provides an AI-powered customer interaction platform for banks and other regulated financial institutions. It unifies voice and digital channels—including messaging, video, voice, and CoBrowsing—to automate routine service, assist human agents, and preserve conversation context across channels. The Banking AI suite features AI agents for voice and digital interactions, agent copilots, analytics, and a banking-trained knowledge layer, delivered as SaaS. It primarily serves community and regional financial institutions, aiming to improve efficiency, consistency, and compliance in customer service across multi-channel interactions.

Company size
201-500
Company stage
Series D
Total funding
$149.5M
Headquarters
New York City, New York
Founded
2012

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