Director of Technical Program Management - Business AI

Meta Business AI is one of the company's fastest-growing AI product areas — AI agents that help businesses connect with their customers. As this product scales rapidly toward serving businesses and conversations at massive scale, delivering that experience reliably and efficiently — and making the right tradeoffs at speed — is mission-critical. We are hiring a Director of Technical Program Management to own that mandate and to lead the small, senior team that drives it. This is a hands-on, player-coach role. The right leader directly manages a small, highly senior team of technical program managers while personally owning the most complex, highest-leverage programs themselves. They set the technical and execution bar for how fast, how good, how efficient, and how reliable the product is, and they build the analytical and communication backbone that enables Engineering, Data Science, Product, and leadership to make the right performance, efficiency, quality, cost, and capacity decisions. The ideal candidate is a proven TPM leader with a technical background in infrastructure, systems, or software engineering, an effective cross-organization collaborator, and an effective communicator who can distill complex technical topics for both technical and executive audiences. They have experience navigating ambiguity, defining structure in evolving problem spaces, and delivering results in rapidly changing product areas; they are skilled at leading a team, developing and driving high-level strategy, and — equally — personally executing on critical workstreams, including technical analysis, program planning, and stakeholder coordination. They can sift through complex information, distill key insights, and elevate critical data to drive informed decisions at every level, from the working team to senior leadership.