Supply Chain Analyst

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. At the heart of it all is our THG DNA - it’s how we win and work together, moving fast, staying curious, and backing each other every step of the way.

With us, you’ll go further, faster. What are you waiting for?

About THG Beauty

Beauty is never one-size-fits-all – and neither are we. At THG Beauty, we’re on a mission to make beauty discovery more exciting, accessible and personal, helping millions of customers around the world discover the products, brands and experiences that make them look and feel their best.

Our portfolio brings together some of the world’s leading beauty retailers and brands, from our owned brands including ESPA, Perricone MD and Christophe Robin, to more than 1,300 third-party brands available through our leading online destinations including LOOKFANTASTIC, Cult Beauty and Dermstore.

Our expertise goes beyond retail and brand ownership. From product development and manufacturing through THG LABS and Bentley Labs to our leading retail destinations, our end-to-end expertise gives us a unique perspective on beauty and what’s next.

Why be a Supply Chain Analyst at THG Beauty?

You will be an integral part of a team, responsible for controlling and supporting the seamless flow of stock and information between suppliers, our main distribution centre, and warehouses across the globe. By collaborating closely with key stakeholders, you will oversee supplier delivery compliance, analyse discrepancy processes, communicate stock updates, and enhance visibility of delivery operations end to end within the division's supply chain. Leveraging data-driven insights, you will actively work towards improving supplier performance, optimising inbound operations, and driving efficiency throughout the supply chain.

As Supply Chain Analyst, you’ll: 

• Partner with key stakeholders within distribution centres and booking-in teams to resolve all fulfilment discrepancies and ensure visibility of stock movements. Monitor and ensure compliance with SLAs where appropriate for the division's supply chain.
• Work with suppliers, commercial teams and business partners to inform the business and stakeholders of stock movements, exceptions and supplier compliance.
• Analyse collated data, identify process and compliance lapses, and highlight key areas for continuous improvement to inform supplier performance scorecards.
• Coordinate conversations between the warehouse, suppliers and the division's finance teams on delivery discrepancies and assist the Supply Chain and Operations teams in finding lasting solutions to process breakdowns that result in discrepancies.
• Provide regular communication to commercial teams on delivery variances against planned stock intake. Provide analysis, actions and follow-up so that the right conversations are held within the division and externally with suppliers, keeping supply operations running smoothly. 
• Provide regular reports on supplier failures, identifying bottlenecks and reviewing remediation plans with the supply chain team and escalating where necessary.  
• Collaborate with Merchandising and Supply Planning teams to provide regular feedback to suppliers on delivery performance.

What skills and experience do I need for this role?

• Previous experience in Logistics/Supply chain as an administrator or analyst
• Strong Excel and analytical skills
• Confident using AI tools in the workplace to analyse data, automate routine reporting and improve efficiency, with an awareness of responsible use
• Relationship/Stakeholder management – both internal and external
• Problem solving
• Strong communication skills

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!

• Enhanced maternity and paternity pay, depending on length of service. 

• Up to 10 days compassionate leave.

• Buy back up to 3 days each year.

• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
  
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. 

• State-of-the-art on-site gym.

• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.

• Subsidised bus pass from Manchester City Centre to our ICON office. 

• Up to 50% staff discount on THG brands.
• On-site staff shop.
  
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.

• Anniversary gifts when you hit 5 and 10 years of service.