Global Talent Management Lead

JOB SUMMARY

The Global Talent Management Lead is responsible for setting the standard for how JOE identifies, develops and moves talent, ensuring that internal mobility and leadership readiness are predictable, data-driven and scalable across the organization. The role owns the talent review and development planning approach for operational and office-based roles, the talent management system and pipeline reporting, and partners with Culture, Performance & Reward, Operations, People Business Partners and regional T&LD to shape decisions on where and how talent is built. As part of the Talent & Leadership Development team within People & Development, this position is critical to the ambition of filling 90% of leadership roles from within, supporting JOE's purpose and growth ambitions.

KEY RESPONSIBILITIES

• Set the company-wide standard for talent development, owning a regular and objective talent review process for operational and office-based roles, anchored in individual development plans.
• Shape and own the roll-out of the talent development model, starting with operational roles from Juicer to Store Manager and scaling quickly to office-based roles, with SOPs that work consistently across all regions.
• Own the strategy, selection and implementation of the talent management system, ensuring it connects with shared learning platforms and provides one source of truth for talent data.
• Own pipeline reporting and insight - internal fill rate, successor coverage, development plan completion and employee development experience - informing strategic people and growth decisions at leadership level.
• Ensure pipeline gaps are identified early and closed across all regions, steering gap-closing actions with People Business Partners and regional T&LD.
• Own visible career pathways and promotion criteria across the organization, so employees can see their next step from day one.
• Partner with Culture, Performance & Reward and Operations to set aligned leadership standards, competency framework and people cycle, acting as the organization's thought leader on talent development.
• Contribute to pipeline-fill initiatives, such as structured mentoring, that turn talent review outcomes into concrete development actions.

WHO YOU ARE

• Passionate about developing talent. A standard-setter who builds career pathways and talent development processes that work the same way in every region and every role
• Data-led: you turn pipeline numbers into insight that leaders act on
• Operationally credible: you understand how careers are built from the bar to the office
• A partner who influences across Culture, Performance & Reward, Operations, People Business Partners and regional T&LD without needing authority
• A thought leader who works with high autonomy and shapes how we build leaders

WHAT YOU'LL BRING

• 7+ years in talent management, talent development or people development roles, ideally in global multi-site quick service restaurant, retail or similar front line heavy industry
• Proven track record owning talent review-, succession planning- and individual development plan processes
• Experience selecting and implementing a talent management system, incl. integration with learning platforms
• Strong analytical skills: pipeline reporting, internal fill rate and successor coverage
• Experience designing competency frameworks, career pathways and promotion criteria
• Experience rolling out global processes and SOPs across regions and markets
• Fluent in English - other languages are a bonus

OUR BENEFITS

We offer a benefits package that includes a paid pension plan, health insurance, parental leave, and additional vacation. Besides that, we provide some JOE-ified benefits:

• Our global headquarters is conveniently located in the heart of beautiful Copenhagen, where over 200 friendly faces come together!
• Fantastic office facilities, including a fully staffed JOE & THE JUICE bar, where we serve delicious breakfast, daily lunch, refreshing juices, and top-notch barista coffee.
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
• Lively monthly social calendar filled with fun activities like running club, wine tasting, creative evenings, and Friday bars - there's always something exciting happening!
• As part of our team, you'll have the opportunity to take on a BTC (Behind the Counter) shift in one of our bars twice a year, adding a unique touch to your experience.

Ready to turn a job into a lifestyle?