T

TaskUs

BPO providing end-to-end customer experience management

FP&a Enabler

Full-Time
No salary listed
Senior
Noida, Uttar Pradesh, India
In PersonOn-site in Gurugram, India.
Finance & BankingCorporate Finance & FP&A

About the job

Requirements
  • BPO Financial planning experience is mandatory
  • Hands-on experience in preparation of Daily / Weekly / Monthly MIS on various financial (budgeting/forecasting/financial analysis etc) and / or Non-Financial parameters
  • Automation know-how, proficiency in advanced MS Excel / VBA / Access, Google Sheets, Power BI
  • Strong working knowledge in Data Process Monitoring Tool and visualization Tools like Power BI, Tableau, etc.
  • Candidates must be from BPO background and 5+ years (MIS / WFM / Business Analytics / Business Intelligence / FP&A / Power BI Developer) of working experience with Management reporting and business analysis
  • Effective interpersonal skills and should have strong communication skills
  • Ability to manage multiple Requirements and meet tight timelines in a dynamic environment
  • Prior experience in P&L, Revenue Reporting, understanding of Financial metrics would be an added advantage
  • Drive standardization and automation through reports and maximize efficiency and accuracy
  • Candidates who are comfortable with individual contributions as well as working with Team and capable of handling both aspects of the role
Responsibilities
  • Provide data-driven guidance to leaders on company's financial performance, major investments and new growth opportunities
  • Be an integral part of the annual budgeting, quarterly re-forecasting, strategic planning, and variance analysis processes
  • Develop financial models and analyses to support strategic initiatives;
  • Co-ordinate with Operations, Client Services and Workforce and key management in identifying and driving ways to improve profitability.
  • Develop and implement strategies and policies to enable the company to meet its financial goals
  • Drive implementation of process improvements involving cross functions to enable efficient and effective end-to-end process
  • Partner with Accounting/Reporting to support continuous enhancement of the monthly reporting processes
  • Evaluate financial performance by comparing and analyzing actual results with budget and forecast
  • Preparation, reporting and providing insights on financial performance to management
  • Guide cost analysis process by establishing and enforcing policies and procedures
  • Tracking and reporting of operational metrics that impacts profitability. Provide visibility of financial impact of operations metrics.
  • Data collection, report design, creation and dissemination of relevant reports to management
  • Collate, analyze and interpret financial data
  • Ad-hoc reporting and analysis

About the company

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company Size

10,001+

Company Stage

IPO

Headquarters

New Braunfels, Texas

Founded

2008

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Simplify's Take

What believers are saying

  • Q2 2026 revenue reached $308.9 million, up 5%, beating guidance by $10.9 million.
  • AI Services grew 26% in Q2 2026, with new robotaxi, robotics, and social-media deals.
  • TaskUs raised 2026 guidance to $1.22 billion-$1.24 billion and $110 million-$120 million free cash flow.

What critics are saying

  • Meta still drove 24% of Q1 2026 revenue and 20% in Q2 2026.
  • Coinbase breach litigation survived dismissal on July 28, 2026; Gardner sued TaskUs on July 7.
  • Automation at TaskUs's largest client already cut revenue 22%; full insourcing threatens TaskUs's core.

What makes TaskUs unique

  • TaskUs mixes human CX with AI Services for autonomous vehicles, robotics, and social media.
  • TaskUs kept 31 sites across 13 countries, enabling rapid multilingual delivery and labor arbitrage.
  • TaskUs won 34 new clients in 2025 and 67 existing-client SOW expansions.

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Benefits

  • Flexible Work Hours
  • Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
Indian Conventions
Sep 19th, 2026
Bireswar Singh Appointed Chief Sales and Growth Officer - North Americas at Digitide.

Bireswar Singh Appointed Chief Sales and Growth Officer - North Americas at Digitide. The short version. Digitide Solutions Ltd. has appointed Bireswar Singh as Chief Sales and Growth Officer - North Americas, bringing extensive experience across sales, business growth, client relationships, service delivery and digital transformation. Singh joins Digitide from TaskUs, where he most recently served as Senior Vice President. His career has included leadership responsibilities spanning business growth and operations across global markets. Listen Bireswar Singh Appointed Chief Sales and Growth Digitide Solutions Ltd. has appointed Bireswar Singh as Chief Sales and Growth Officer - North Americas, bringing extensive experience across sales, business growth, client relationships, service delivery and digital transformation. Singh joins Digitide from TaskUs, where he most recently served as Senior Vice President. His career has included leadership responsibilities spanning business growth and operations across global markets. Before TaskUs, Singh spent more than a decade with TP, holding several senior leadership positions. His roles included Global Head - Growth Products and Services, Managing Director - India, Country Head - Intelenet Philippines and VP & Business Head - Intelenet India. These assignments provided experience across business development, growth strategy, service delivery and leadership of operations across different markets. His progression through these roles also included responsibilities covering both country-level and global growth initiatives. Earlier in his career, Singh held leadership positions at IBM and TTEC. These roles further developed his experience across sales, business growth, transformation and business leadership. Across his career, Singh has worked at the intersection of commercial growth and operational delivery, with experience spanning client relationships, sales strategy, service operations and digital transformation. At Digitide, his new mandate focuses on sales and growth for the North American market. The role brings together his experience in business development and global operations with responsibility for expanding growth initiatives and client relationships in the region. The appointment adds another chapter to Singh's leadership career across technology-enabled business services and transformation-led organisations, building on his experience at TaskUs, TP, IBM and TTEC. Was this story useful? 62 eyeballs Found this useful? Rate it.

Yahoo Finance
Aug 14th, 2026
TaskUs beats Q2 estimates with 5% revenue growth, AI services to reaccelerate above 30% by year-end

TaskUs reported second-quarter revenue of $308.9 million, beating analyst estimates of $297.3 million and representing 5% year-over-year growth. The business process outsourcing company posted adjusted earnings per share of $0.33, surpassing expectations of $0.28. CEO Bryce Maddock attributed the performance to expansion among existing clients outside the company's largest account and disciplined cost controls. The company slightly raised its full-year revenue guidance to $1.23 billion at the midpoint. During the earnings call, analysts focused on AI services growth moderation and challenges with the company's largest client. Maddock said project-based dynamics caused temporary deceleration but expects AI services growth to reaccelerate above 30% by year-end. The company faces continued pressure from automation-driven revenue losses at its largest client through 2026, with potential offset from vendor consolidation expected in 2027.

Yahoo Finance
Aug 6th, 2026
TaskUs Q2 revenue up 5% to $309M, AI services climb 26% amid largest-client decline

TaskUs reported second-quarter revenue of $308.9 million, up 5% year over year and exceeding guidance by $10.9 million. Adjusted EBITDA margin reached 18.7%, while adjusted free cash flow totalled $36.4 million. Net leverage fell below 1.3 times. Growth in AI Services and Digital Customer Experience offset a 22% revenue decline from the company's largest client. AI Services revenue rose 26% to $66.1 million, whilst Trust & Safety revenue fell 12.3% due to customer automation efforts. The company raised its 2026 outlook to $1.22 billion–$1.24 billion in revenue and $110 million–$120 million in adjusted free cash flow. However, it expects continued pressure from its largest client and margin headwinds from wages, pricing and AI investments.

Yahoo Finance
Aug 5th, 2026
TaskUs beats Q2 2026 expectations with $308.9M revenue but disappoints on guidance

TaskUs reported second-quarter revenue of $308.9 million, beating analyst estimates by 3.9% with 5% year-on-year growth. The digital outsourcing company also exceeded expectations on non-GAAP earnings per share, posting $0.33 versus the $0.28 consensus estimate. The company's adjusted EBITDA of $57.67 million surpassed forecasts by 8.6%, whilst operating margin held steady at 10.8% year-on-year. Free cash flow margin improved significantly to 10.6%, up from 0% in the prior-year quarter. However, TaskUs's guidance for the next quarter disappointed, with projected revenue of $301 million falling 1.8% below analyst expectations. The company slightly raised its full-year revenue guidance to $1.23 billion at the midpoint. TaskUs provides outsourced digital services including customer experience management and content moderation to technology companies.

Yahoo Finance
Jul 28th, 2026
TaskUs shares jump 5.1% on strong AI services demand, which grew 36% year-over-year in Q1 2026

TaskUs shares rose 5.1% to close at $5.80, driven by strong performance in its AI Services business, which grew 36% year-over-year in Q1 2026. The company is benefiting from increased demand for AI model training, autonomous vehicle, and robotics services. TaskUs expects quarterly earnings of $0.29 per share, down 32.6% year-over-year, with revenues of $297.53 million, up 1.2%. The consensus EPS estimate has remained unchanged over the past 30 days. The stock carries a Zacks Rank #2 (Buy). Genpact, another company in the IT services industry, closed 2.9% higher at $32.18, with a consensus EPS estimate of $0.97 for its upcoming report.