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Fanatics

China-based licensed sports merchandise retailer

Process Improvement Manager

Manufacturing EngineeringConfirmed live in the last 24 hours
Full-timeSunnyvale, TX, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, Operations Management, or another relevant field.
  • Fluency in English and Spanish.
  • Lean/Six Sigma certification.
  • At least 2 years of work experience in manufacturing.
  • Knowledge of continuous improvement systems and methodologies, including Total Productive Maintenance, Lean, and Six Sigma.
  • Strong Excel ability.
  • Ability to present ideas to audiences ranging from hourly employees to executive leadership.
  • Ability to lead teams and manage cross-functional projects.
  • Knowledge of environmental, health and safety; quality; manufacturing; warehousing; and distribution.
  • Ability to analyze and solve complex problems.
  • Flexibility to work extended hours when necessary.

Responsibilities

  • Develop process documentation and standard work procedures.
  • Support process and value stream mapping activities.
  • Identify and lead process improvement activities across manufacturing and distribution operations.
  • Define labor and cost standards for various processes.
  • Investigate new technologies and equipment to improve process efficiency.
  • Work with production and maintenance teams to commission new equipment.
  • Lead root cause analysis and problem-solving sessions to address safety, quality, and delivery issues.
  • Support training of hourly and salaried team members.
  • Track performance to key performance indicators and report on variances.
  • Execute other tasks in support of facility operations.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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