Assurant

Insurance and service contracts for devices

Ombudsman Intern

Legal Counsel & Legal SupportConfirmed live in the last 24 hours

InternshipCuritiba, State of Paraná, BrazilNo salary listedIn-person

About the Job

Responsibilities

Receive legal and PROCON demands through electronic portals, postal mail, and email.
Register complaints in the company's internal system and distribute them to the team for responses and follow-up.
Distribute legal cases to law firms through the system.
Complete registrations initiated by law firms.
Receive questions from representatives by email and direct them to the team.
Process area payments and upload payment receipts to the corresponding case folders in the system.
Use reports to verify that all registrations in the system are correct.

Receber as demandas judiciais e PROCON por meio dos portais eletrônicos, Correios e e-mail;
Realizar o cadastro das reclamações no sistema interno da empresa e distribuir para a equipe dar andamento nas respostas e tratativas;
Distribuir os processos para os escritórios de advocacia por meio do sistema;
Finalizar os cadastros iniciados pelos escritórios de advocacia;
Receber e direcionar para a equipe os questionamentos recebidos por e-mail dos representantes;
Realizar os pagamentos da área e disponibilização dos comprovantes nas respectivas pastas dos processos no sistema;
Controlar por meio de relatórios se todos os cadastros realizados no sistema estão corretos.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size: 10,001+
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 1892

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