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W.W. Grainger

Industrial MRO supplier offering inventory management

Field Service Technician 1

Field ServiceUpdated on Nov 14
Full-timeMilwaukee, WI, USA

About the Job

Requirements

  • A valid driver's license and a high school diploma or equivalent are required.
  • Comfort with frequent overnight travel, up to 90% during scheduled work weeks.
  • Mechanical aptitude and enjoyment of hands-on work.
  • Ability to work in active shop environments and lift up to 75 pounds.

Responsibilities

  • Install and organize inventory systems, shelving, and steel bin setups.
  • Identify, label, and stock maintenance products, and optimize them to improve workflow.
  • Train customers on ordering technology, including scanners, mobile apps, and web tools.
  • Travel Monday through Friday to customer locations throughout the United States while building customer relationships.
  • Partner with the Sales team to create organized, efficient maintenance shops.

Desired Qualifications

  • Customer focus and strong communication skills.
  • Self-motivation, dependability, and comfort working independently.

About the Company

W.W. Grainger

Industrial MRO supplier offering inventory management

Grainger provides maintenance, repair, and operating (MRO) products to businesses and institutions worldwide. Its two-pronged approach combines High-Touch Solutions with inventory management and technical support, and Endless Assortment through online marketplaces like Zoro and MonotaRO for a broad digital catalog. The company leverages a strong supply chain and e-commerce to stock and deliver safety, power tools, lighting, and other facility maintenance items to more than 4 million customers. Its aim is to help customers efficiently source and manage MRO needs at scale across industries including manufacturing, healthcare, and government.

Company size
10,001+
Company stage
IPO
Headquarters
Douglasville, GA
Founded
1927

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