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Wintrust

Community banking and wealth management provider

Financial Assistant

Administrative SupportConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • Three or more years of relevant experience in the financial industry and customer service experience are strongly preferred.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Relationship management skills.
  • A thorough understanding of a client service environment.

Responsibilities

  • Support the Financial Advisor Team by providing administrative support, sales support, customer service, and related resources to financial advisors and clients.
  • Facilitate new client onboarding by opening and maintaining client accounts, managing account paperwork, tracking and recording client correspondence, generating performance and activity reports, and completing other operational activities.
  • Schedule and manage client reviews; prepare advisors for review meetings by preparing presentations and updating client profiles; enter and maintain CRM notes as directed.
  • Ensure the team follows processes and procedures and maintain clean, up-to-date compliance files.
  • Act as the team’s Office Manager by ordering supplies, keeping marketing materials up to date, and keeping the office running smoothly.
  • Enhance inter-company relationships and manage banker referral flow activity for the team in Salesforce.
  • Cultivate a service environment focused on enhancing the client experience.
  • Handle client communications and mailings, including monthly newsletters, birthday cards, and holiday cards.

Desired Qualifications

  • Knowledge of Salesforce and Workday.
  • FINRA Series 7 and 66 licenses and an Illinois Insurance License are preferred, but are not required to start.

About the Company

Wintrust

Community banking and wealth management provider

Wintrust is a financial holding company that coordinates a family of banks to offer community and commercial banking, wealth management, premium financing for insurance, and mortgage origination across 175+ locations in the Midwest and Florida. Customers access services through checking and savings accounts, loans and lines of credit, cash management, and investment advisory; premium financing spreads insurance payments over time; mortgage origination helps clients obtain home loans. It differentiates itself by serving distinct local markets with a broad set of tailored banking and financial services across a wide regional footprint. The company aims to provide accessible, comprehensive financial solutions to individuals and businesses while expanding its network of community banks and financial services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Rosemont, IL
Founded
1995

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