Business Intelligence Analyst
Concentrix
Business Intelligence Analyst
Concentrix
Global BPO offering customer engagement services
Job Title:
Business Intelligence AnalystJob Description
The responsibility of the BI Analyst is turn sales data into revenue‑impacting insight that improves pipeline health, conversion, forecasting accuracy, pricing, and account growth. This role is decision‑support, not just reportingDuties and Responsibilities
Hiring Requirements
· Advanced SQL
· BI tools (Power BI, Tableau, Looker, etc.)
· Strong Excel / Power Query
· CRM data (Salesforce, Dynamics, HubSpot)
· Data modeling & KPI definition
· Understanding of:
o B2B sales cycles
o Enterprise vs SMB sales models
o Quotas, territories, pipeline stages
Soft Skills
Location:
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software CityLanguage Requirements:
Time Type:
Full timeGlobal BPO offering customer engagement services
Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.
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