Gopuff

Direct-to-consumer delivery of convenience items

Store Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeLexington, KY, USANo salary listedIn-person

About the Job

Requirements

Candidates must be at least 21 years old.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays, as business requires.
Candidates must have one year of experience as a store associate or customer service representative.
Candidates must have prior experience in a team environment requiring professional communication skills.
Candidates must have strong interpersonal skills for establishing customer and team relationships.
Candidates must be able to demonstrate a positive and engaging attitude and demeanor.
Candidates must have a high school diploma or equivalent.
Candidates must be able to stand and move frequently in an assigned location safely and efficiently.
Candidates must be able to carry or lift items weighing up to 50 pounds.
Candidates must be able to handle objects, products, and equipment safely.
Candidates must be able to bend and kneel.

Responsibilities

Provide excellent customer service by greeting customers, establishing rapport, and informing them about BRS products and services.
Know BRS products and provide customers with recommendations; drive sales in all departments.
Replenish and maintain inventory.
Perform cashier functions and follow minor policies while completing customer transactions.
Operate scanners, cash registers, and other electronics.
Follow age-verification policies; accept cash, checks, and credit-card payments; ensure prices and quantities are accurate and provide customers with receipts; process refunds and exchanges; balance the register drawer; bag or box purchases; and follow BRS procedures for coupons and gift cards.
Maintain store safety standards and cleanliness in the sales floor, stock room, lockers, and bathrooms.
Assist with promotions and setup of BRS events.
Follow BRS vehicle policies and procedures and maintain safety standards for deliveries.
Deliver items to customers while following delivery routes and schedules.
Inform the manager of vehicle operating-condition problems.

Desired Qualifications

Continually develop retail sales skills and knowledge of products and services.

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.

Responsibilities

Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Knowledge of BRS products to provide customers with recommendationsDrive sales in all departments
Replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policiesAccepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receiptProcessing refunds and exchanges
Balance register drawer
Bagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Assist in promotions and setup of BRS events
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customersFollowing delivery driving routes and time schedules
Inform manager of vehicle operating condition problems

Qualifications

21 years of age or older
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
10% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $5.2B
Headquarters: Philadelphia, PA
Founded: 2013

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