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Swissport

Global airport ground handling and cargo

Human Resources Specialist

HR Operations & CoordinationUpdated on Nov 10
Full-timeJamaica, Queens, NY, USA$23 /hrIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • At least 1 year of relevant experience, including HR or office experience.
  • Experience using Microsoft Excel, Word, PowerPoint, and Outlook; internet savvy.
  • Ability to handle confidential material sensitively, communicate with various levels of management, establish work priorities, and work independently.
  • Ability to adapt rapidly to new information, changing conditions, or unexpected obstacles.
  • Attention to detail and ability to follow through on assigned tasks.
  • Customer service skills and ability to provide a high level of service to internal and external customers.
  • Communication skills to clearly articulate positions at all levels.
  • Motivation and tolerance for high administrative demand.
  • Work ethic and results orientation.
  • Interpersonal and organizational skills.
  • Ability to collaborate on projects and maintain effective relationships.
  • Ability to meet the stated physical demands, including occasionally lifting or moving up to 25 pounds.

Responsibilities

  • Support the administrative aspects of day-to-day station human resources activities for employees, supervisors, and managers.
  • Assist with preparing human resources reports, including attendance, new-hire, and turnover reports.
  • Complete required paperwork for HRIS processing and related employment or data matters.
  • Assist with employee onboarding.
  • Conduct reference and background checks.
  • Arrange and schedule meetings and interviews.
  • Assist with planning and coordinating recruiting events.
  • Assist with planning and implementing employee special events.
  • Greet visitors to the department and respond to routine employee human resources inquiries.
  • Maintain employee uniforms by ordering, administering, sorting, and sustaining them.
  • Clean, organize, and stock client lounge areas, the front office, conference room, and kitchens; track inventory and order office supplies.
  • Ensure the efficient daily operation of office functions, including maintaining supplies and equipment.
  • Perform clerical tasks, including filing, preparing outgoing mail and purchase orders, and answering phones.
  • Comply with company standard operating procedures and policies.

Desired Qualifications

  • Experience using applicant tracking systems and mining applicant databases.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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