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Chewy

Online pet supplies retailer with subscriptions

Human Resources Business Partner - Fulfillment Center

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeReno, NV, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Human Resources, or related study is preferred; equivalent education, training, and experience may be considered.
  • At least 5 years of experience in a human resources partnership role, ideally within a fulfillment or distribution center or similarly active work environment, with a demonstrable track record of success.
  • At least 2 years of experience leading a human resources team.
  • A proven track record of strategic partnerships that improve the human resources experience.
  • Excellent written, verbal, public presentation, and communication skills, with strong interpersonal skills.
  • Strong discernment, problem-solving, critical-thinking, and self-initiative skills.
  • Ability to influence and partner with different organizational levels to achieve results.
  • Ability to work efficiently with a variety of personnel.
  • A strong employee-relations background.
  • The position may require travel.

Responsibilities

  • Lead the team responsible for performance management, employee engagement, and talent development.
  • Work with line managers and employees to address employee-relations issues while representing all parties' interests.
  • Provide management mentoring to build leadership capabilities for addressing and resolving employee issues.
  • Assist with training as needed and own orientation and onboarding.
  • Review and analyze data to identify trends and recommend solutions that improve performance, retention, and employee experience.
  • Facilitate compensation programs and implement compensation plans informed by local market research; evaluate job levels to ensure compensation programs remain appropriately structured.
  • Coordinate the workers' compensation program by investigating injuries, first-aid cases, and near misses, and work with plant management to reduce them.
  • Handle benefits administration.
  • Develop and update job descriptions, rules, procedures, and policies.
  • Participate in facility safety meetings, including safety committee meetings and accident investigations.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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