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MSX International

Automotive dealer performance and repair optimization

Fleet Operations Coordinator

Account ManagementConfirmed live in the last 24 hours
Full-timeCologne, GermanyNo salary listed

About the Job

Requirements

  • A completed commercial vocational qualification or a comparable qualification.
  • Initial professional experience in a B2B or B2C environment; experience in the automotive industry is ideal.
  • Very good German and good English language skills.
  • Strong service orientation and a structured, independent approach to work.
  • Motivation to actively shape processes and drive improvements.
  • Very good Microsoft Office skills; Salesforce experience is a plus.

Responsibilities

  • Coordinate, review, and manage incoming leasing orders.
  • Support and develop national and international fleet customers.
  • Professionally handle inquiries from fleet customers and leasing companies.
  • Work closely with Customer Service, internal departments, and external service partners.
  • Coordinate fleet demo vehicles and test-drive inquiries.
  • Prepare reports and analyses to support operations.
  • Contribute to the continuous optimization of processes and services.

Desired Qualifications

  • Experience in the automotive industry.
  • Salesforce experience.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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