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Bread Financial

Co-brand and private-label credit provider

Staff Artificial Intelligence Operations Engineer

Full-TimeUpdated on 10/23/2026
$139.8k - $279.6k+ Annual incentive bonus + Company stock purchase
Senior, Expert
Bachelor's
Frisco, TX, USA+4 moreMore locations: Chadds Ford Township, PA, USA | Columbus, OH, USA | New York, NY, USA | Draper, UT, USA
HybridRemote or hybrid; employees within 60 miles of a posted location must work in office 3–4 days per month.
DevOps & InfrastructureSite Reliability Engineering
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in Computer Science or a related field of study.
  • One cloud certification: AWS Cloud Practitioner, Microsoft Azure Fundamentals, or Google Cloud Digital Leader.
  • Eight to ten years of experience in Technology Operations, Site Reliability Engineering, Observability Engineering, Cloud Operations, AI Operations, or related technical disciplines.
Responsibilities
  • Partner with Fusion Center, Site Reliability Engineering, Incident Management, Change Enablement, and application teams to deploy and optimize AI Operations capabilities that improve monitoring effectiveness, reduce alert fatigue, and support incident response activities.
  • Configure, administer, and optimize AI Operations capabilities within observability and monitoring platforms such as Dynatrace, BigPanda, ServiceNow, Port, or similar tools, and support integrations with monitoring, logging, event management, and IT service management platforms.
  • Identify, evaluate, and implement operational use cases that leverage AI and machine learning capabilities to improve root cause analysis, anomaly detection, predictive alerting, and operational efficiency.
  • Develop and maintain automated remediation workflows, runbook automation, and event-driven operational processes that reduce manual effort and improve service restoration times.
  • Provide technical guidance to peers, contribute to operational best practices, document solutions, and support adoption of AI Operations capabilities across technology teams.
  • Evaluate emerging observability and AI Operations capabilities, participate in proof-of-concept activities, and provide recommendations for platform enhancements and process improvements.
Desired Qualifications
  • Experience implementing Generative AI and Agentic AI solutions within highly regulated enterprise environments, with consideration for governance, risk, security, and compliance requirements.
  • Demonstrated experience building, deploying, and managing AI agents and agent-based workflows in production environments.
  • Experience with and strong understanding of ITIL frameworks, service management processes, and operational best practices.
  • Hands-on experience designing, implementing, and scaling Site Reliability Engineering tools, practices, and operational processes.
  • Proven ability to assess existing business and technology processes, identify opportunities for operational efficiencies, and drive automation initiatives that improve scalability and effectiveness.

About the company

Bread Financial provides co-brand and private label credit card programs for retailers, managing risk, origination, and funding for these accounts. It issues and services store-branded or co-branded cards through its platform and earns revenue mainly from interest and fees, including late fees, with a meaningful share from subprime borrowers. After rebranding from Alliance Data Systems, it operates as a tech-forward lender focused on data-driven risk management and scalable financing for a limited set of retail partners, which creates concentration risk. Its goal is to help retailers attract and retain customers through tailored financing and loyalty-enabled credit products while navigating regulatory and cost changes that affect fee structures.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Columbus, Ohio

Founded

1986

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Simplify's Take

What believers are saying

  • Second-quarter 2026 revenue rose 6.9%, and credit sales grew 11%.
  • Adjusted pre-provision net revenue climbed 11%, while tangible book value rose 22%.
  • Bread secured regulatory approval to merge Comenity Bank by October 1, 2026.

What critics are saying

  • Pirinate Consulting Group seeks about $750 million over the LVI spinoff.
  • Bread's monoline retail-partner model leaves Signet, NFL, or another renewal failure catastrophic.
  • Bread admitted lower billed late fees as delinquency improved, pressuring revenue into 2027.

What makes Bread Financial unique

  • Signet renewed its Bread Financial card program on September 15, 2026.
  • Bread now issues NFL Extra Points on American Express, spanning 18 teams.
  • These partnerships show Bread wins complex, branded payment programs others cannot easily replace.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • Parental Leave
  • Paid Holidays
  • Flexible Work Hours
  • Paid Sick Leave
  • Employee Stock Purchase Plan
  • Performance Bonus

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Bread Financial
Oct 26th, 2026
Alliance Data Completes Spinoff of LoyaltyOne Segment | Bread Financial Newsroom

Making smart, well-informed decisions is the key to financial freedom. We hope these great tips will enhance your shopping experiences.

Yahoo Finance
Oct 24th, 2026
Bread Financial shares fall 3% as net interest margin of 18.9% misses forecasts

Bread Financial shares fell as much as 3% in afternoon trading after the company reported a third-quarter 2026 net interest margin of 18.9%, below the 19.1% analysts expected. The stock later recovered some losses and traded at $99.81, down 2.6%. Revenue was $1.02 billion, in line with forecasts, and adjusted earnings were $3.84 a share. Loans grew 7% to $18.9 billion, credit sales rose 9% to $7.4 billion, and the net loss rate improved to 6.40% from 7.39%. Consumer deposits rose 21% to $9.9 billion. Investors are focused on the outlook. Management expects the fourth-quarter margin to compress modestly, and chief executive officer Ralph Andretta expects a flat to slightly lower margin in 2027 as new accounts shift to lower-rate products. The company sharpened full-year guidance to about 4% average loan growth and about 5% revenue growth.

Yahoo Finance
Oct 22nd, 2026
Bread Financial beats forecasts with $156M Q3 profit on $1.22B revenue

Bread Financial Holdings reported third-quarter net income of $156 million on Thursday, beating Wall Street expectations. The Columbus, Ohio-based manager of loyalty and rewards programs for retailers posted profit of $3.82 per share. Adjusted for non-recurring costs, earnings were $3.84 per share, against an average estimate of $3.26 from five analysts surveyed by Zacks Investment Research. Revenue was $1.22 billion. Adjusted revenue of $1.02 billion also topped the $1.01 billion that three analysts expected. Bread Financial shares have risen 47% since the start of the year and 78% over the last 12 months.

Bread Financial
Sep 17th, 2026
Bread Financial(R) recognized as a BenchmarkPortal Center of Excellence for 21st consecutive year.

Bread Financial(R) recognized as a BenchmarkPortal Center of Excellence for 21st consecutive year. Company continues industry-leading customer service performance COLUMBUS, Ohio - Bread Financial(R)(NYSE: BFH), a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions, today announced that it has again been certified as a Center of Excellence by BenchmarkPortal for an industry-leading 21-consecutive times. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry. "We're honored to earn BenchmarkPortal's Center of Excellence certification for the 21st consecutive year, a recognition that reflects the consistency, care and commitment our Customer Care team brings to every interaction for more than two decades," said Julie Fire, senior vice president and chief customer officer, Bread Financial. "This achievement is a testament to our associates, whose focus on operational excellence and exceptional service continues to build trust and loyalty with our customers while supporting our partners and business." To earn the Center of Excellence distinction, companies must meet or surpass a variety of rigorous performance metrics designed to measure efficiency and effectiveness. Companies awarded the designation rank in the top 10 percent of surveyed organizations while achieving superior performance on both cost and quality-related metrics. This achievement is a testament to its associates, whose focus on operational excellence and exceptional service continues to build trust and loyalty with its customers." Julie Fire - Senior Vice President and Chief Customer Officer, Bread Financial Key Results: In addition to the certification, BenchmarkPortal identified Bread Financial as an industry leader in several categories, including: lowest abandoned call rate, shortest average time in the queue, fastest average speed of answer and highest associate attendance. "The certification of Bread Financial is a direct result of its commitment to balancing cost-effective service solutions with best-in-class service performance," said Bruce Belfiore, chief executive officer, BenchmarkPortal. "It is an achievement of distinction. Maintaining high levels of excellence in the center over a period of years is a wonderful testimony to Bread Financial associates." About Bread Financial(R) Bread Financial(R)(NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Its payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through its co-brand and private label credit cards and pay-over-time products providing choice and value to its shared customers. Additionally, Bread Financial Group offer Bread Financial general purpose credit cards and saving products that empower its customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026. To learn more about its global associates, its performance and its sustainability progress, visit breadfinancial.com or follow Bread Financial Group on Instagram and LinkedIn.

Bread Financial
Sep 15th, 2026
Bread Financial(R) and Signet Jewelers renew longstanding credit card program agreement.

Bread Financial(R) and Signet Jewelers renew longstanding credit card program agreement. Bread Financial and Signet Jewelers partner to advance modernization, marketing capabilities and elevated experiences for Signet brands, including KAY, Zales, Jared and Blue Nile COLUMBUS, Ohio - Bread Financial(R)(NYSE: BFH), a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions, today announced a long-term renewal of its relationship with Signet Jewelers Limited (NYSE: SIG). The renewed agreement builds on the longstanding relationship between the two companies and supports the continued evolution of credit programs across Signet's portfolio of brands. Under the long-term renewal agreement, Bread Financial and Signet will be focused on continued technology enhancements, robust analytics to enable data-driven marketing, customer experiences and credit capabilities to support Signet's evolving business and customer needs. "Bread Financial's longstanding relationship with Signet is grounded in trust, collaboration and a shared focus on delivering exceptional customer experiences," said Dennis McCarthy, executive vice president and chief revenue officer, Bread Financial. "Jewelry purchases mark some of life's most meaningful moments, and we're committed to supporting customers through those occasions with a credit experience that's as seamless as it is significant. We will continue to support Signet with capabilities that evolve alongside its business, customer expectations and its portfolio of brands in this next phase of partnering together." Jewelry purchases mark some of life's most meaningful moments, and we're committed to supporting customers through those occasions with a credit experience that's as seamless as it is significant." Dennis McCarthy - Executive Vice President and Chief Revenue Officer, Bread Financial Bread Financial currently supports most of Signet's U.S. portfolio of brands through a range of credit solutions. The renewed agreement will add credit capabilities this fall for Blue Nile, a leading online retailer of fine jewelry and diamonds, further strengthening the companies' shared commitment to serving customers across Signet's portfolio. "Our relationship with Bread Financial has been built on a strong foundation and this renewal reflects confidence in our ability to deliver a better experience for our customers," said Joan Hilson, chief operating and financial officer of Signet Jewelers. "Together, we're helping customers access flexible financing options that make celebrating life's most special moments more attainable. As we continue to execute our Grow Brand Love strategy, we're excited to deepen our partnership with Bread Financial, including the upcoming addition of Blue Nile ahead of this holiday season." About Signet Jewelers As a Purpose-driven and sustainability-focused company, Signet is a participant in the United Nations Global Compact and adheres to its principles-based approach to responsible business. Signet operates approximately 2,500 stores primarily under the name brands of KAY Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewelers, H. Samuel and Ernest Jones. Further information on Signet is available at www.signetjewelers.com. About Bread Financial(R) Bread Financial(R)(NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.