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Klaviyo

Builds marketing software for consumer brands

Senior Software Engineer - Platform Engineering

Platform EngineeringConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • A BA or BS degree in Computer Science, a related field, or equivalent experience.
  • At least 5 years of responsibility operating and scaling complex distributed systems.
  • Experience working in a cloud-native environment.
  • Proven experience developing applications in Python and Go.
  • Experience operating Kubernetes at scale.
  • Experience with Terraform.
  • Fundamental understanding of Linux and all layers of the networking stack.
  • Experience in at least one platform-related area, such as Kubernetes, infrastructure as code, API gateways and traffic management, observability, or asynchronous processing tooling.
  • Prior experimentation with AI in work or personal projects and willingness to responsibly explore AI tools and workflows.

Responsibilities

  • Ship foundational services that enable Klaviyo engineering to move faster with confidence.
  • Build an understanding of engineering needs across the organization and guide the design and development of platform primitives, including infrastructure, databases, and queuing, aligned with the platform vision and practical product-team needs.
  • Design, develop, and deliver software to improve the availability, scalability, latency, and efficiency of core platforms, helping teams serve customers and meet their service-level objectives.
  • Design and develop systems and processes that enable highly available and scalable applications.
  • Use technologies such as Python, Go, AWS, and Kubernetes to advance the platform.
  • Mentor and pair with engineers to improve software through focus on performance, self-healing systems, configuration as code, and defensive programming.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

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