T

TSC

Global CX agency building customer journeys

Product Manager

Product ManagementConfirmed live in the last 24 hours
Full-timeHuntsville, AL, USANo salary listed

About the Job

Requirements

  • A bachelor's degree and a minimum of 8 years of experience in the Department of Defense/Department of War or tech industry are required.
  • Experience developing and improving product management processes is required.
  • Demonstrated technical and/or business leadership in a technical field is required.
  • Ability to obtain and maintain a Secret Department of Defense clearance is required.
  • U.S. citizenship is required.

Responsibilities

  • Oversee the technical and product management of radio-frequency-based technologies, including proximity, height-of-burst, unmanned radio-frequency payloads, and seeker sensors, across development and manufacturing for missile, rocket, electronic warfare, and gun-launched munition platforms.
  • Apply familiarity with all phases of product development, from concept development through sustained production.
  • Work with customers, business development, engineering, finance, and production teams to conceive, develop, test, produce, and sustain products across multiple product lines.
  • Develop and maintain product business cases and sales forecasts.
  • Develop and manage yearly product-line budgets in support of product-line improvements.
  • Develop and maintain product pricing, including supporting documentation.
  • Develop and maintain commercial strategy and demand alignment with business development and sales.
  • Provide rough-order-of-magnitude estimates and quotes to customers.
  • Collaborate with stakeholders to define and maintain product roadmaps.
  • Track product issues and execute engineering change orders within roadmap and budget constraints.
  • Collaborate with production and finance teams to plan product builds and execute within resource limitations.
  • Manage product-line inventory to minimize customer lead time within business limits.
  • Support all phases of product development and influence design decisions to meet the product roadmap.
  • Work with multidisciplinary systems, hardware, mechanical, software, and firmware engineering teams to build complete solutions and products.
  • Lead by example in creating and executing product management processes and methodologies.

Desired Qualifications

  • Experience with proximity/height-of-burst or seeker fuze technologies in a product development or production environment.
  • Experience working with or as an end user of missile, rocket, or gun-launched munitions using fuze technologies such as proximity and seeker technologies.
  • Experience supporting production volumes greater than 100 units per year.
  • At least 5 years of financial management experience for product lines.
  • Experience with Defense Contract Audit Agency audits of Federal Acquisition Regulation-compliant product pricing.
  • Experience with product deliveries and support to U.S. government and Five Eyes partners.
  • Experience operating within AS9100 or ISO 9001 process structures.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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