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Genpact

Global professional services for data-driven operations

Delivery Manager - Data Engineering

Program ManagementPosted on Nov 11
Full-timeChennai, Tamil Nadu, IndiaNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in Computer Science, Data Science, or Statistics, or a master's degree in Data Science.
  • ITIL Foundation certification from Axelos.
  • Project Management Professional (PMP) certification from Virtual Learning Academy (VLA).
  • Knowledge of Agile methodology, AWS Glue, Azure Data Factory, client relations, cost management, data governance, incident management, Jira, Microsoft Power BI, program management, quality assurance, reporting, resource management, risk management, service-level agreements, ServiceNow, stakeholder management, and transition management.
  • Proficiency in English at C2 level.

Responsibilities

  • Own the planning and execution of data engineering projects and delivery workstreams.
  • Manage schedules, RAID logs, milestones, dependencies, and delivery commitments.
  • Monitor delivery KPIs, SLAs, quality metrics, budget, margin, and utilization targets.
  • Coordinate resources, staffing plans, and delivery capacity requirements.
  • Govern sprint planning, release management, and deployment readiness activities.
  • Manage client communications, stakeholder reviews, and escalation resolution.
  • Drive delivery quality assurance, compliance, and operational excellence.
  • Ensure transition readiness, documentation completeness, and runbook preparation.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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