Sherwin-Williams

Global paint and coatings manufacturer

Field Store Associate

Retail SalesPosted on Nov 11

Part-timeLa Plata, MD, USA$20 /hrIn-person

About the Job

Requirements

Must be at least eighteen years of age.
Must be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Must have at least a high school diploma or GED.
Must have at least one year of experience working in a delivery, retail, or customer service position.
Must have previous work experience selling paint and paint-related products.
Must have previous work experience operating tinting and mixing equipment.
Must have a valid, unrestricted driver's license.
Must be able to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Drive and increase sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising.
Ensure customer satisfaction and stay up to date with product features while maintaining high product quality and visual standards.
Ensure high levels of customer satisfaction through sales service.
Assist customers in person by determining their needs and presenting appropriate products and services.
Build productive relationships and trust with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and inventory best practices, including the appearance of the color wall and back stock.
Build and maintain knowledge of all products to make effective customer recommendations.
Facilitate in-person customer connectivity between the paint and Pro Desk.
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events.
Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Follow and achieve monthly, quarterly, and yearly sales goals, and assist Sales Representatives in generating sales leads by interacting with customers.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Ensure HR Cloud trainings are current and compliant.

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

Part-Time Field Store Associates are also expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowe’s Store #2354, located at: 300 Rosewick Rd, La Plata, MD 20646.

This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Have previous work experience operating tinting and mixing equipment
Have a valid, unrestricted Driver's license
Able to read, write, comprehend, and communicate in more than one language
Able to read, write, comprehend, and communicate in Spanish

#SHWSales

The Field Store Associate plays a key role in driving sales growth, delivering training to Lowe’s associates, and ensuring high standards in service and merchandising execution.

Service

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person by determining needs and presenting appropriate products and services
Build productive relationships and trust with wholesale and retail customers
Maintain Pro customer color files
Tint and mix products to customer specifications as needed
Maintain adequate store appearance and inventory best practices
Maintain adequate appearance of the color wall and back stock
Build and maintain knowledge of all products to ensure effective customer recommendations
Facilitate in-person customer connectivity between paint and pro desk
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events

Sales

Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers

Training

Train Lowe's associates on product knowledge and application methods
Complete eLearning Modules
Ensure HR Cloud trainings are up to date and within compliance

Salary Frequency: Hourly

Minimum Salary: $20

Maximum Salary: $20

About the Company

Sherwin-Williams

Global paint and coatings manufacturer

Sherwin-Williams makes paints and coatings for professional, industrial, commercial, and consumer customers. It sells branded and private-label coatings for architectural, industrial, packaging, and transportation markets, distributed through more than 5,000 company-operated stores and facilities and supplying engineered coatings to over 120 countries. Its products protect and decorate surfaces in buildings, manufacturing, packaging, and transportation, and are supported by digital access and strong customer service. The company aims to maintain leadership in the paint and coatings industry by delivering high-quality products, expanding globally, and maintaining reliable access to its solutions through partnerships.

Company size: 10,001+
Company stage: IPO
Headquarters: Cleveland, OH
Founded: 1866

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