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Fonemed

24/7 nurse triage and healthcare software

Nurse Practitioner - Virtual Urgent Care

Full-Time
No salary listed
Mid
Bachelor's
Winnipeg, MB, Canada
Remote
Medical, Clinical & VeterinaryAdvanced Practice Providers

About the job

Requirements
  • Graduation from a Nurse Practitioner program.
  • Current or willingness to obtain licensure as a Nurse Practitioner with the College of Registered Nurses of Newfoundland and Labrador.
  • Graduation from an approved School of Nursing.
  • Family All Ages (FAA) certification is required.
  • Demonstrated knowledge of home and community health services.
  • Exceptional clinical assessment and decision-making abilities.
  • Demonstrated leadership qualities and problem-solving skills.
  • Strong oral and written communication skills.
  • Demonstrated ability to work independently and in a collaborative team environment.
  • Very strong computer and technology skills to deliver virtual care through technology.
  • A satisfactory background screening result.
  • Own a computer system with two monitors, a USB headset, webcam, and high-speed internet connection to connect through a virtual private network.
Responsibilities
  • Assess client presentations, evaluate urgency of care needed, select the appropriate level of care, facilitate referrals, and determine required follow-up.
  • Independently and collaboratively assess, diagnose, and prescribe in accordance with professional standards, legislation, policies, and clinical practice guidelines.
  • Coordinate treatment plans and follow-up based on assessments, client and family responses, and outcomes, collaborating with healthcare professionals when needed.
  • Communicate findings and diagnoses to clients and the interprofessional team; discuss prognosis, treatment options, and outcomes; and document care in the client's permanent health record.
  • Advocate for clients by assessing their needs and referring them to appropriate care providers, professionals, or services within the continuum of care.
  • Follow best-practice guidelines.
  • Provide comprehensive and holistic nursing care, including health promotion, injury and illness treatment, and prevention.
  • Practice independently within provincial regulations while collaborating with healthcare professionals, including primary care physicians, for issues outside the Nurse Practitioner scope of practice.
Desired Qualifications
  • At least one year of recent experience practicing as a Nurse Practitioner; previous clinical experience will be considered.
  • Experience in emergency or urgent care.
  • Experience practicing in a rural setting.
  • Experience and aptitude with electronic consultation.

About the company

Fonemed provides 24/7 nurse triage and nurse practitioner services to improve access to care, delivered via a cloud-based Fonemed Health Management Platform. The platform integrates Schmitt-Thompson Clinical Content Triage Guidelines and supports client registration, online health assessment, nurse triage, NP assessment and referrals. With teams across the US and Canada, Fonemed helps clients broaden patient access, control costs, and diversify revenue. It differentiates itself through 26+ years of experience, a scalable compliant platform (URAC, SOC2, HIPAA), and a large network of clinicians.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Ventura, California

Founded

1996

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Simplify's Take

What believers are saying

  • Fonemed launched Device-Integrated Solutions in November 2025, opening hospital, rural, and employer markets.
  • Fonemed’s 2022-2027 Newfoundland contract delivers over $31 million and predictable revenue.
  • Fonemed’s Spring 2026 St. John’s clinic broadens customer acquisition beyond virtual-only care.

What critics are saying

  • CBC and NLMA criticized Fonemed’s 811 pricing, fueling renewal pressure before February 2027.
  • Indeed reviews in 2025 describe turnover, weak management, and broken technology.
  • Fonemed’s first clinic launch in Spring 2026 exposes it to retail-health competition and execution risk.

What makes Fonemed unique

  • Fonemed serves 10 million+ North American patients with 24/7 nurse triage.
  • Fonemed’s Florizel platform now powers device-integrated care pods, carts, and black bags.
  • Fonemed has run Newfoundland and Labrador’s 811 HealthLine since 2022, anchoring public-sector credibility.

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Benefits

  • Health Insurance
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%
CanHealth
Sep 8th, 2021
SE Health acquires Fonemed

MARKHAM, Ont. – SE Health, a not-for-profit social enterprise dedicated to people living and aging at home, announced its acquisition of Fonemed. Building on its earlier investment in the virtual nurse advice line, the acquisition further bolsters SE Health’s national presence and digital edge, as well as ongoing opportunities for global expansion.