Position Summary
The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs.
Essential Responsibilities
Minimum Experience and Qualifications
Preferred Experience and Qualifications
Crewmember Expectations
Equipment
Work Environment
Physical Effort
Compensation
JetBlue operates as a low-cost airline focused on better passenger experience. It offers affordable air travel with extra amenities such as seat-back in-flight entertainment and, on certain routes, a premium Mint cabin, including transcontinental flights and some transatlantic services. JetBlue’s product combines low fares with higher service standards and differentiated features to attract both leisure and business travelers. Its approach stands out from competitors by pairing budget pricing with added comfort, a track record of profitability through industry downturns, and targeted product upgrades like Mint and transatlantic expansions. The company aims to broaden its network while holding costs steady, extending its reach to Europe and other markets and continuing to optimize operations for sustainable growth.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1999
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Bilt adds JetBlue TrueBlue as a 1:1 transfer partner. Oct. 20, 2026 The cards The Points Guy, LLC feature here are from partners who compensate The Points Guy, LLC when you are approved through its site, and this may impact how or where these products appear. The Points Guy, LLC don't cover all available credit cards, but its analysis, reviews, and opinions are entirely from its editorial team. Terms apply to the offers listed on this page. Please view its advertising policy and product review methodology for more information. Editor's note. TPG founder Brian Kelly is a Bilt adviser and investor. Bilt just added JetBlue TrueBlue as its 27th transfer partner, calling it "one of the most requested transfer partners" among its members. Now, Bilt members can transfer points to JetBlue TrueBlue at a 1:1 ratio via the Bilt app or website once they link their TrueBlue account with their Bilt account. You can transfer in increments of 1,000 points, so every 1,000 Bilt Points that you transfer to JetBlue becomes 1,000 TrueBlue points. Bilt Blue members must transfer at least 2,000 points per transfer, while other Bilt members must transfer at least 1,000 points per transfer. Bilt says "transfers will complete almost instantly," so you can transfer shortly before redeeming TrueBlue points for an award flight. Continue learning how to maximize your points and miles with its. Interestingly, this news comes less than a week after Rove added JetBlue TrueBlue as a transfer partner. Now you can transfer the following transferable rewards to JetBlue TrueBlue: * American Express Membership Rewards points: 5:4 ratio * Bilt points: 1:1 ratio * Capital One miles: 5:3 ratio * Chase Ultimate Rewards points: 1:1 ratio * Citi ThankYou Rewards points: Up to 1:1 ratio (depending on your card) * Rove miles: 1:1 ratio * Wells Fargo Rewards points: 1:1 ratio Bilt's 1:1 transfer ratio matches the best standard ratio offered by several other transferable rewards programs. However, Rove is offering a 20% bonus on eligible transfers to JetBlue through Nov. 14, temporarily giving members 1,200 TrueBlue points for every 1,000 Rove miles transferred. JetBlue TrueBlue uses a dynamic award pricing model for its own flights. You can redeem TrueBlue points for any JetBlue-operated flight, although the number of points required generally tracks the paid fare. In the above example, you could book a main standard seat for $149 or 10,400 points plus $5.60. This would give you a redemption rate of 1.38 cents per point, which is typical. Book the same flight for way fewer points Point.me finds award flights for a fraction of the points. Subscribe to the TPG Daily to get an exclusive offer on a premium annual plan. However, that doesn't necessarily make JetBlue the best use of Bilt points. TPG's October 2026 valuations peg Bilt points at 2.2 cents each and JetBlue points at 1.35 cents each, so this transfer option may be most useful when you need to top off your TrueBlue account or find an especially valuable partner award. You can redeem JetBlue points for flights on select partner airlines, including United Airlines, Qatar Airways and Etihad Airways. Unlike awards on JetBlue-operated flights, partner award prices don't necessarily track the cash fare. JetBlue doesn't publish an award chart for these redemptions, so you'll need to search your origin and destination to see available flights and pricing. Earn 200,000 IHG One Rewards bonus points. For a limited time, with the new IHG One Rewards Premier Select Credit Card. Plus, enjoy up to $300 in Food & Beverage Rewards annually at IHG Hotels & Resorts. Member FDIC. Partner offer. Terms apply. A Bilt spokesperson said that the company is "looking forward to doing more and more with TrueBlue and JetBlue in the Bilt neighborhood ecosystem over the coming months." That could lead to future promotions, such as a Rent Day transfer bonus or a Mosaic status match challenge. Bottom line. JetBlue is a useful addition to Bilt's already strong transfer-partner lineup, and the 1:1 ratio matches the best standard transfer ratio offered by other rewards programs. Still, TPG's October 2026 valuations peg Bilt points at 2.2 cents each and JetBlue points at 1.35 cents each. So, this option will be most useful when you need to top off your TrueBlue balance or find a valuable JetBlue or partner award. By commenting, you agree to its Community Guidelines to help create a positive space for conversation. The responses below are not provided or commissioned by the bank advertiser, its partners, or The Points Guy ("TPG"). They have not been reviewed, approved, or otherwise endorsed by any of these parties. All responses are submitted by individual contributors, and neither the bank advertiser, its partners, nor TPG are responsible for ensuring that all posts and/or questions are answered.
JetBlue adds a second daily nonstop to Cali: fares from $139 out of Fort Lauderdale. JetBlue's entry challenges Avianca's monopoly on the Fort Lauderdale-Cali nonstop, with introductory one-way fares from $139. Published: Oct 16 2026, 9:40 PM EDT JetBlue launched daily nonstop service from Fort Lauderdale-Hollywood International Airport (FLL) to Cali, Colombia's Alfonso Bonilla Aragón International Airport (CLO) on October 15, 2026, giving South Florida travelers a second direct option on a route where Avianca has flown without a U.S. competitor since July. Introductory one-way fares start at $139 for November departures on jetblue.com, before bag fees. Avianca began its own daily FLL-CLO nonstop in July 2026, three months before JetBlue entered. JetBlue's arrival turns the route into a two-carrier competition, which typically compresses fares. Spirit Airlines previously served Fort Lauderdale to Cali before the carrier exited the market, leaving South Florida Colombia travelers with fewer direct choices until Avianca moved in. Why Cali is getting two nonstops from Fort Lauderdale. Cali, Colombia's third-largest city with a population of approximately 2.28 million, has historically been harder to reach from the United States than Medellín or Bogotá. Before 2026, U.S. travelers from South Florida typically connected through a hub or booked into a different Colombian city. The FLL-CLO route addresses that gap: Alfonso Bonilla Aragón International Airport is Colombia's third-busiest by passengers and operates around the clock. The airport is located near Palmira, outside the city, so travelers arriving in Cali should budget additional time and ground transportation to reach the city center. JetBlue's October timing also positions it for Cali's biggest travel window. The city's annual Feria de Cali opens December 25, anchored by the Salsódromo - a mass dance parade that draws international visitors to what Cali calls its identity as the world's salsa capital. Booking now for the Feria's late-December dates puts travelers ahead of the holiday surge. What jetblue charges - and what that includes. Introductory one-way fares from Fort Lauderdale to Cali start at US$139 for November departures, according to fare data checked October 13, 2026 on JetBlue's website. The reverse fare, Cali to Fort Lauderdale, starts at US$246 one-way. Both figures are base fares and exclude checked-bag fees; JetBlue charges separately for bags on its lowest-priced Blue fares. Departure times for the route had not been officially confirmed as of mid-October. Book through jetblue.com or the JetBlue app, searching FLL to CLO. Does jetblue fly to Colombia? More than you may know. The Cali route makes Fort Lauderdale JetBlue's fourth Colombian city. The airline already operates daily FLL nonstops to Medellín, Cartagena, and Barranquilla - the last launched October 1, 2026, just two weeks ahead of Cali. The Colombia expansion is part of JetBlue's largest-ever Fort Lauderdale schedule, which now includes more than 125 daily departures to over 55 nonstop destinations - up more than 75 percent from the same period a year ago. Since December 2025, JetBlue has added 24 new nonstop destinations from FLL. "Fort Lauderdale has always been part of JetBlue's DNA and a cornerstone of our network," CEO Joanna Geraghty said at the schedule's July announcement. What the State Department says about flying into Cali. Travelers should read the U.S. State Department's Colombia travel advisory before booking. As of the advisory's most recent update - March 31, 2026 - Colombia carries a Level 3 rating: Reconsider Travel. Risks cited include crime, terrorism, civil unrest, and kidnapping. The Valle del Cauca department, which surrounds Cali, carries a Level 4 Do Not Travel rating - but the advisory explicitly excludes Cali from that higher restriction. U.S. government employees are permitted to visit Cali only with special authorization. The advisory also carries a specific warning about dating apps across Colombia: "Many U.S. citizens in Colombia have been drugged, robbed, and even killed by Colombian criminals posing as dates," according to the State Department, which advises travelers to meet new contacts in public places, watch their drinks being prepared, and share details of any planned meeting with a trusted contact. Cali ranks relatively high among Colombian cities in ongoing security concerns. Travel Off Path's safety index gives the city a score of 45 out of 100. How to fly from Fort Lauderdale to Cali, Colombia. JetBlue operates one daily nonstop between Fort Lauderdale-Hollywood International Airport and Alfonso Bonilla Aragón International Airport (IATA: CLO) near Cali. Book at jetblue.com or through the JetBlue app. As of mid-October 2026, introductory one-way fares start at US$139 from FLL (November departures, before bag fees), with reverse fares from US$246. Alfonso Bonilla Aragón Airport is situated between the city of Cali and the municipality of Palmira in the Cauca River valley. It operates 24 hours a day and is managed by Aerocivil, Colombia's civil aviation authority, which has run the airport since September 2025. Travelers should arrange ground transportation in advance; rideshare apps and regulated taxi services are available at the airport, but the State Department advises against hailing street taxis in Colombia due to documented robbery risks. For travelers arriving near year-end, Cali sits just one hour behind Fort Lauderdale until U.S. clocks fall back on November 1; after that date, both cities share the same time until March. Join the Discussion
Avelo launches 2 new Florida-Texas flights starting at $69. USA TODAY NETWORK - Florida Updated Oct. 16, 2026, 9:14 a.m. ET * Avelo Airlines is expanding its service from McKinney National Airport in Texas to several Florida destinations. * Introductory one-way fares for the new Avelo routes start at $69. * Other budget airlines, including Allegiant, Breeze, Frontier, and JetBlue, are also adding new routes to and from Florida. Even before McKinney National Airport (DTX) in Texas transitions from a general aviation airport to a commercial one, Avelo Airlines is already expanding its Florida service there with new routes connecting it to Sarasota/Bradenton (SRQ), starting Dec. 16, and West Palm Beach (DJT), starting the next day. Introductory one-way fares start at $69, according to an Oct. 15 release. The flights to the Dallas area will operate on 184-seat Boeing Next-Generation 737-800 jet aircraft. Avelo previously announced McKinney flights coming to Fort Lauderdale (FLL), Fort Myers (RSW), Orlando (MCO), and Tampa (TPA) in November, when commercial service begins. McKinney is about 30 miles north of downtown Dallas. The Houston, Texas-based carrier, which recently extended its schedule into next spring, is also launching four new nonstop flights between Florida airports and North Carolina and Puerto Rico in November. Avelo, known for operating out of smaller airports, currently flies to eight destinations in Florida, including Daytona Beach, Fort Lauderdale, Fort Myers, Jacksonville, Lakeland, Orlando, Tampa, and Sarasota. In November, the carrier will begin flights to Key West. New Avelo flights coming to Florida. The new Avelo flights between Florida airports at McKinney National Airport (DTX) are: * Nov. 11: Southwest Florida International Airport (RSW), 2X service on Wednesdays and Saturdays, starting at $78 one-way * Nov. 12: Orlando International Airport (MCO), 5X service on Mondays, Thursdays, Fridays, Saturdays, and Sundays, starting at $86 one-way * Nov. 19: Fort Lauderdale-Hollywood International Airport (FLL), 5X service on Mondays, Thursdays, Fridays, Saturdays, and Sundays, starting at $78 one-way * Nov. 19: Tampa International Airport (TPA), 4X weekly service on Mondays, Thursdays, Fridays, and Sundays, starting at $67 one-way * Dec. 16: Sarasota Bradenton International Airport (SRQ), twice-weekly service on Wednesday and Saturday, starting at $69 one-way * Dec. 17: President Donald J. Trump International Airport (DJT), West Palm Beach, twice-weekly service onThursday and Sunday, starting at $69 one-way Allegiant adding Florida airports. Allegiant Air is adding more Florida flights to an already expanded network. One-way flights from Orlando International Airport (MCO) or Southwest Florida International Airport (RSW) start in February 2027. Allegiant is also adding more flights to Flint Bishop International Airport (FNT) on existing routes at Sarasota Bradenton International Airport (SRQ) and St. Pete-Clearwater International Airport (PIE) this winter. Allegiant previously announced nearly 30 new and returning seasonal flights coming to Florida airports in the second half of 2026, and nine new nonstop routes starting February 2027. Breeze adding more Florida flights in 2027. Breeze Airways is adding more destinations for Florida travelers with a new nonstop route between Orlando and Latrobe, Pennsylvania, and Tampa and Santa Domingo in the Dominican Republic, starting in spring 2027. Floridians will also get five new "BreezeThru" routes to smaller East Coast airports that aren't nonstop, but you won't have to get off the plane. Breeze Airways added several new flights in recent weeks, all out of Vero Beach, including Trenton, New Jersey (started Sept. 30), Baltimore, Maryland, and Pittsburgh, Pennsylvania (started Oct. 1), Atlantic City, New Jersey and Provo, Utah (started Oct. 2), and Burlington, Vermont (started Oct. 4). A nonstop Trenton-Fort Myers route is coming Jan. 8, 2027. Frontier beefing up Fort Lauderdale presence. Frontier Airlines is adding new routes connecting Fort Lauderdale to Denver, Colorado, and Orlando and Kansas City, Missouri, starting in November. Other new routes will run between Detroit and Los Angeles; Houston, Texas, and San Juan, Puerto Rico; Orlando and Bogotá, Cartagena; and Medellín in Colombia. JetBlue adds Colombia flights. JetBlue is connecting Florida to Colombia, with new nonstop routes between Fort Lauderdale-Hollywood International Airport (FLL) and Barranquilla and Cali this month. Frontier is growing its Fort Lauderdale presence. Frontier Airlines is adding new routes connecting Fort Lauderdale to Denver, and Orlando and Kansas City, Missouri, starting in November. Other new routes will run between Detroit and Los Angeles; Houston, Texas, and San Juan, Puerto Rico; Orlando and Bogotá, Cartagena; and Medellín in Colombia. C. A. Bridges is a journalist for the USA TODAY Network-Florida's service journalism Connect team. You can get all of Florida's best content directly in your inbox each weekday by signing up for the free newsletter, Florida TODAY. Our editors independently choose our recommendations. Some content is produced with paid support from a third party, however our editorial decisions remain independent. If you buy through our links, the USA TODAY Network may earn a commission. Prices and availability may change. Reconnecting is easier in Punta Cana.Some trips are about seeing places. Others are about finding yourself. At TRS Turquesa Hotel, you get both. Enjoy exclusive suites, spa, and gourmet dining that you'll remember forever.Palladium Hotel Group | Ad Five-star memories in Punta Cana.Not all memories feel the same. At Grand Palladium Hotels & Resorts, yours include waking up to the Caribbean Sea, dining under the stars, and the privilege of having everything taken care of.Palladium Hotel Group | Ad
JetBlue celebrates 20 years of New York-Aruba nonstop flights with special airfares and holiday package discounts. Oct 16, 2026 6 mins to read JetBlue and Aruba Tourism Authority are celebrating 20 years of nonstop connections between New York and Aruba. They are also promoting a partnership and convenient travel for American tourists to the Caribbean destination. This year's anniversary was held on 15 October 2026, and special offers for holidays and fares were organized. There are flights from John F. Kennedy International Airport (JFK) to Queen Beatrix International Airport (AUA) to highlight the event. Two decades of air connectivity strengthen Aruba's Tourism Industry. JetBlue's 20th anniversary on the New York-Aruba route represents an important milestone for the Caribbean destination's international tourism sector. Since introducing nonstop services between the two airports, the airline has provided travellers with a direct connection to Aruba, helping support the island's accessibility from one of the United States' major aviation markets. Discover more Travel Deals Aggregator Travel news subscription The longstanding service has also contributed to Aruba's position as a popular Caribbean holiday destination, particularly among travellers seeking tropical beaches, warm weather and island experiences. The anniversary reflects the continuing importance of airline partnerships in maintaining international visitor flows and supporting tourism-dependent destinations. Special anniversary celebrations welcome passengers travelling to Aruba. To commemorate the occasion, JetBlue and the Aruba Tourism Authority organised special activities for passengers departing New York on 15 October. Tourism Industry Reports Travellers booked on JetBlue Flight 1457, scheduled to depart at approximately 11.12 am local time, were invited to participate in activities ahead of their journey. Discover more Travel guides Travel News Subscription Tour packages Passengers had the opportunity to take commemorative photographs, sign the Aruba Promise and receive personalised luggage tags as anniversary souvenirs. The celebrations were designed to recognise the airline's longstanding relationship with Aruba while introducing passengers to the destination's approach to responsible tourism. Aruba Promise encourages responsible and sustainable tourism. A central feature of the anniversary celebrations was the Aruba Promise, a tourism initiative encouraging visitors to respect the island's environment, communities and cultural identity. Rather than viewing tourists simply as temporary visitors, the initiative encourages travellers to approach their stay as guests who share responsibility for protecting the destination. Supported by Aruba's Guest Guidelines, the programme promotes environmentally conscious behaviour, appreciation of local traditions and consideration for the island's natural resources. The initiative also encourages visitors to embrace a more relaxed pace of travel while recognising the importance of preserving Aruba's beaches, landscapes and cultural heritage. Travel guides Discover more MICE Travel Advisor By incorporating responsible tourism messaging into the anniversary activities, Aruba's tourism authorities reinforced the importance of balancing visitor growth with long-term destination sustainability. JetBlue expands Aruba connectivity beyond New York. Although the anniversary focuses on the New York-Aruba route, JetBlue's network serving the Caribbean island now extends to additional American departure points. The airline also operates nonstop services to Aruba from Boston and Fort Lauderdale, offering travellers more options when planning their Caribbean holidays. These connections provide access to Aruba from different parts of the United States and support the destination's wider tourism market. For Aruba, maintaining air services from major American cities remains important for attracting international visitors and sustaining the island's tourism economy. The expanded network also enables JetBlue to serve passengers travelling for leisure, family holidays and other purposes. JetBlue announces special Aruba airfares starting at $139. As part of the anniversary celebrations, JetBlue introduced promotional one-way fares on selected routes to Aruba. The advertised offers include flights from New York and Fort Lauderdale, providing travellers with opportunities to explore the Caribbean destination at promotional prices. The promotional prices are starting fares and may vary according to availability, travel dates and applicable booking conditions. Travellers considering these offers should review the airline's fare rules, baggage allowances and additional charges before confirming their reservations. The anniversary promotion creates another opportunity for JetBlue to generate interest in Aruba among American travellers planning Caribbean getaways. JetBlue Vacations offers up to $550 off Aruba holiday packages. Alongside its airfare promotions, JetBlue Vacations has introduced a limited-time offer providing savings of up to US$550 on eligible Aruba holiday packages. The promotion combines the airline's travel services with holiday booking opportunities, allowing customers to explore package arrangements for the Caribbean island. Key booking details The extended travel period provides eligible customers with flexibility when arranging future holidays, including trips scheduled well into 2027. However, the maximum discount is not guaranteed for every booking. Savings depend on the package selected and whether the reservation meets the promotion's eligibility requirements. Inflight services enhance the New York-Aruba travel experience. JetBlue continues to position its Aruba services around passenger comfort and onboard entertainment. The airline's flights feature complimentary high-speed Fly-Fi internet connectivity, enabling passengers to stay connected during their journeys. Seatback entertainment systems also provide access to live television, while complimentary snacks and drinks form part of the airline's onboard offering. These services are particularly relevant to leisure passengers travelling between the United States and the Caribbean, where comfort and convenience can influence airline selection. JetBlue's combination of nonstop connectivity and onboard amenities supports its continued presence in the competitive Caribbean aviation market. Anniversary highlights Aruba's growing focus on long-term tourism partnerships. The 20-year milestone demonstrates the value of sustained cooperation between airlines and destination tourism organisations. For Aruba, reliable international air connections are essential to maintaining accessibility and encouraging repeat travel from established visitor markets. The partnership with JetBlue also provides a platform for promoting the island's tourism experiences, cultural identity and responsible travel initiatives. By combining anniversary celebrations with promotional fares and holiday discounts, the airline and tourism authority are seeking to reinforce Aruba's appeal among American holidaymakers. What travellers should know before booking Aruba flights. Travellers planning a trip to Aruba can consider JetBlue's nonstop connections from New York, Boston and Fort Lauderdale when comparing flight options. Passengers interested in the anniversary fares should check current availability and confirm whether the advertised starting prices apply to their preferred departure dates. Those considering JetBlue Vacations packages should pay particular attention to the 21 October 2026 booking deadline, the 17 September 2027 travel deadline and the minimum spending conditions. Travellers should also check passport validity, applicable entry requirements and Aruba's current visitor procedures before departure. JetBlue and Aruba look towards the next chapter of Caribbean travel. Twenty years after the introduction of nonstop flights between New York and Aruba, the route remains an established connection between the United States and the Caribbean island. The anniversary celebrations highlight more than an aviation milestone, bringing attention to the role of direct air services in supporting tourism, strengthening destination partnerships and improving travel accessibility. With additional connections from Boston and Fort Lauderdale, promotional fares and limited-time holiday discounts, JetBlue is seeking to make Aruba a popular destination for a Caribbean getaway. The milestone also serves as a chance for the island to promote and attract conscientious tourists while at the same time not putting off potential visitors.
Europe's largest airline wants predictive AI models to nip airport meltdowns in the bud. Ryanair's CEO tells CNET that advanced planning tools will mean a better experience for travelers. Reporter II Macy is a writer on the AI Team... Read full bio October 15, 2026, 9:49 am ET If there's one thing that's unifying across the world, it's that Etoetechnologies can all agree that a canceled or delayed flight is a massive headache at best. Ryanair - the largest airline in Europe by fleet size, global passenger volume and total flights, and the second-largest airline in the world by global passenger volume - has implemented proprietary predictive AI models to help prevent airline disruptions before they lead to widespread cancellations or diversions. The AI models were developed by Ryanair Labs, the Ireland-based airline's tech innovation hub launched in 2014, to more quickly and efficiently predict when weather delays, airport curfews and issues with airline crew hours are likely to disrupt passengers' journeys. I spoke with Ryanair CEO Eddie Wilson at the Version 1 media briefing hosted by Enterprise Ireland, the governmental economic development agency, before the International AI Summit in Dublin to discuss how the airline is using these AI models. The goal, Wilson said, is not to replace Ryanair's core of human operators, but to give his employees advanced tools to manage and handle operational complexities across Ryanair's 96 operational bases and its more than 3,800 flights per day. "And that, by making us efficient," he said, "translates into lower fares, better operational performance - same boring, virtuous circle, you know, 'cause that's what the airline industry is like." Predictive models in practice. Wilson said there are a lot of variables in making sure a plane is in the right place, at the right time: weather, an airplane going out of service, an airport closing to meet curfews, staff and crew showing up. For instance, say a crew on a plane is about to exceed the hours they're allowed to work due to a weather delay and they're not going to make it back to their base, yet are scheduled to work the next day. The Ryanair model is designed to recognize the disruptions this will cause and to take appropriate action. "If you know they're not going to be able to do the flights the next day, there's no point in waiting for them to come back the next morning for them to tell you that they're out of hours," Wilson said. "But if the model is running, it reassigns somebody else to do it, or it may just reassign them to do a flight later the next day, and you pair up the crew in a different way, that's all." AI is starting to take a larger role in airline and airport operations. In September, the Federal Aviation Administration rolled out a trial program for a new system, Strategic Management of Airspace Routes and Trajectories, around Washington, DC, airports, to use AI to mitigate delays and congestion caused by air traffic control staffing shortages. Some carriers, like American Airlines, are now using AI for flight rebooking, while others, like United, Delta and JetBlue, have partnered with third-party weather predictors, such as Tomorrow.io, to use AI systems to address route or delay issues and quickly calculate solutions. The future of AI in airline operations. Looking ahead, Wilson said he thinks the next major impact AI will have on airlines is in distributing flights. Specifically, as more people adopt personal AI agents - like OpenAI Dots or Meta's Muse, both introduced just in the last few weeks - he's thinking about whether a customer tells an agent "book me a flight" and the potential negative, costly impact that the agent books a more expensive flight due to an airline paying to be prioritized by that AI model. Ultimately, though, Wilson doesn't suspect that AI is drastically changing the airline industry - at least not rapidly. "Everything changes and nothing changes, right?" he said. Wilson says that Ryanair's strategy will be to find "the killer applications" of AI to better serve customers and gain a competitive edge, but, really, the humans who "execute the real stuff in flight" are the key to smooth operations. "The actual nuts and bolts of our industry won't change," Wilson said. "In the AI world that's coming, we just see this as a new set of tools for fine-tuning work processes and efficiencies in doing the core model of what we've been successful at." Editor's note: Macy Meyer's travel costs for the International AI Summit were covered by Enterprise Ireland. The judgments and opinions of CNET are its own. Macy Meyer Reporter II Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from breakthrough tools reshaping daily life to the intimate ways people interact with AI technology day-to-day. Macy is a North Carolina native who graduated from UNC-Chapel Hill with a BA in English and a second BA in Journalism. You can reach her at [email protected]. See full bio The latest from Macy.