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Tide

Freemium digital banking for small businesses

Head of Product - Credit Outcome

Product ManagementUpdated on Nov 11
Full-timeDelhi, IndiaIn-person

About the Job

Requirements

  • At least 8 years of product management experience, including at least 3 years leading product managers or product leads.
  • Connect product decisions to revenue, margin, and unit economics.
  • Be comfortable with funnel analytics, experimentation, and business intelligence tools.
  • Engage confidently with engineers on APIs, integrations, and data flows.
  • Coach product managers, set a high bar, and create room for people to grow.
  • Align senior stakeholders across functions and regions.

Responsibilities

  • Own the vertical's north-star metric and set the strategy and roadmap to grow the percentage of first outcomes while balancing margin, efficiency, and member experience.
  • Prioritise across routing, human connection, integrations, and decisioning, including pre-qualification, and make explicit what the organisation will not do.
  • Make trade-offs between markets, including scaling established markets and building new ones such as India.
  • Hire, coach, and develop Product Leads and Senior PMs, giving each a self-contained area of the business to own.
  • Ensure each workstream has one accountable Product Manager/Engineering Manager pair with clear ownership.
  • Run planning, objectives and key results (OKRs), and reviews that connect team work to vertical and company goals.
  • Partner with the Engineering Director on roadmap, capacity, technical investment, and platform health.
  • Align Design, Data, Risk and Compliance, Commercial, and Operations on priorities and launches.
  • Use funnel analytics and experiments to identify friction, make decisions, and demonstrate impact in commercial terms.
  • Identify opportunities to use automation and artificial intelligence, such as lead scoring and agentic sales tooling, to increase conversion and efficiency.

Desired Qualifications

  • Experience in lending, credit marketplaces, fintech, or regulated financial services.
  • Experience building products in multiple markets, ideally including India.

About the Company

Tide

Freemium digital banking for small businesses

Tide provides digital banking for small and medium-sized businesses, offering business accounts, invoicing, expense management, and instant card control through a digital-first platform. It works by automatically tagging income and expenses, uploading and matching receipts, and storing records, while invoices can be sent, paid, and tracked within the app and a free business Mastercard is managed from the app. The platform differentiates itself with an integrated, all-in-one toolkit that combines accounting features with banking, plus a risk-based onboarding process that may reject some applicants. Tide’s goal is to simplify financial management for business owners by providing a comprehensive, easy-to-use banking and bookkeeping solution in one place.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$539.7M
Headquarters
London, United Kingdom
Founded
2015

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