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Ouihelp

Technology-driven platform for in-home caregiving

Responsable d'agence Ouverture - Services à la personne

Case Management & AdvocacyPosted on Nov 12
Full-timeToulouse, France

About the Job

Requirements

  • A minimum Bac+2 diploma in the health or social-medical sectors is required.
  • Successful initial professional experience in an equivalent role is required.
  • A strong understanding of the private and/or public health sector and its challenges is required.
  • Active relationships with referral partners in the Blagnac region are essential.
  • Strong work capacity and commitment are required.
  • Organizational skills and the ability to prioritize are required.
  • The role is open to people with disabilities.

Responsibilities

  • Assess beneficiaries’ needs at home and develop personalized support plans.
  • Propose suitable home-care workers according to beneficiaries’ situations and needs, in collaboration with the sector coordinator, and introduce the workers to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and beneficiary and family satisfaction.
  • Follow up with prospects.
  • Prospect for, establish, and maintain lasting relationships with health and social-medical professionals in the area to coordinate care.
  • Provide precise reporting on actions to the area manager.
  • Coordinate work among beneficiaries, family caregivers, and home-care workers.
  • Coordinate care in close collaboration with referral partners.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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