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TaskUs

BPO providing end-to-end customer experience management

Workday Functional Analyst - Recruiting Module

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 2 years of hands-on Workday experience, including at least two full-lifecycle implementations of the Recruiting module.
  • Demonstrated experience implementing artificial intelligence or machine learning tools within recruitment workflows, such as chatbots, automated screening, or predictive analytics.
  • Understanding of the differences between high-volume and executive recruiting and how systems can support both.
  • Advanced proficiency in Workday Calculated Fields, EIBs, Report Writer, and Security Groups.
  • Proven ability to lead projects on-site and manage stakeholders from C-suite executives to entry-level recruiters.
  • Availability to start immediately or within 30 days.

Responsibilities

  • Lead the end-to-end implementation and optimization of Workday Recruiting, including discovery, design, configuration, and user acceptance testing.
  • Own Business Process design and ensure workflows are efficient, automated, and support candidate experience.
  • Configure Workday Docs (BIRT) for offers, Evergreen Requisitions, and Candidate Self-Service portals.
  • Serve as the primary on-site technical consultant and translate recruiter needs into functional Workday logic.
  • Identify and implement AI-driven tools such as Workday Illuminate, HiredScore, Paradox, or Eightfold to automate candidate screening, sourcing, and scheduling.
  • Integrate AI tools with Workday while maintaining data integrity and a single source of truth.
  • Audit AI algorithms for compliance with global hiring regulations and bias-mitigation standards.
  • Conduct on-site training workshops for recruiters and hiring managers to support system adoption.
  • Create documentation, how-to guides, and video tutorials tailored to the Workday tenant.
  • Partner with talent acquisition leadership to define and track success metrics, including time-to-shortlist reduction and recruiter capacity increase.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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