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PetSmart

Retailer of pet products and services

Pet Bather

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeCutler Bay, FL, USA$15.08 - $22.08 /hrIn-person

About the Job

Requirements

  • Successfully complete PetSmart’s Splash training and safety certification program.
  • Demonstrate proficiency in computer applications.
  • Be able to react under pressure and maintain composure.
  • Be flexible in schedule and able to work evenings, weekends, and holidays as needed.
  • Have organizational skills and attention to detail and safety measures.
  • Have written and verbal communication skills.
  • Be able to stand, walk, climb a ladder, handle objects, reach, stoop, kneel, crouch, talk, and hear as required by the role.
  • Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
  • Applicants must be over age 18, except where local or state law provides otherwise.
  • For associates hired on or after March 2, 2026, providing standalone grooming services for cats is required; associates hired earlier may elect training, after which cat grooming becomes an essential function.

Responsibilities

  • Engage with pet parents and their pets to provide positive experiences and salon-specific services while upholding company vision, mission, values, and strategy.
  • Share responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards.
  • Be responsible for the pet parent experience and outcomes in person, over the phone, and at the sales register.
  • Greet pet parents, answer their questions, and assist with salon reservations.
  • Perform check-in and check-out procedures.
  • Independently perform the full menu of bath and brush services and standalone services such as nail trims, teeth brushing, and sanitary services, as well as standalone services for cats, in accordance with bathing standards and procedures.
  • Share health and wellness solutions with pet parents based on pets’ needs.
  • Ensure a safe environment for associates, pets, and pet parents.
  • Take immediate action when a sick or injured pet is identified in the store and transport it to a veterinarian as needed.
  • Recommend, inform, and sell merchandise and services.
  • Maintain total store cleanliness standards.
  • Assist and work in other departments as required; perform other assigned duties.
  • Participate in the company’s culture of belonging and recognition and follow company policies and procedures.

About the Company

PetSmart

Retailer of pet products and services

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1987

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