Zinc

Automates global background checks for hiring

Business Operations Lead

Business OperationsPosted on Nov 10

Full-timeLondon, UK£50k - £55k /yr

About the Job

Requirements

Design workflows using tools such as Notion, Slack, and n8n, and know when to hand work to Systems or AI & Automation.
Prioritize effectively and maintain boundaries with senior stakeholders without formal authority over them.
Have managed or supervised at least one person, or be clearly ready to do so; delegate and review work rather than redoing it.
Build analyses using Sigma and specify what the Data team should build.
Be willing to perform hands-on work as well as direct it.

Responsibilities

Agree quarterly priorities with Finance, Legal, InfoSec, and People & Talent, limiting the number of active builds and deferring lower-priority work when needed.
Keep the Business Ops board current with work in progress, owners, and next steps.
Manage the Finance & Operations Analyst by setting and reviewing work, holding one-to-ones and quarterly reviews, and supporting their growth.
Document and hand over recurring work so no live process depends on one person's login or memory.
Own the processes supporting Legal work and the storage of Legal data, including request intake and routing, legal inbox triage, a unified request board, and reporting on requests closed without a lawyer.
Build a reusable method to track and store legal records, including contracts and renewals, due diligence questionnaires, DBS eligibility, and risk actions; Legal retains ownership of advice, templates, and decisions.
Own the processes and data storage for InfoSec, including incident management, breach notifications, and leaver offboarding; InfoSec sets requirements and security decisions, while Systems manages tool access.
Own People reporting on headcount, time away, and workforce metrics once People & Talent work restarts.
Support delivery of Finance reporting, including ARR by revenue type reconciled to Xero and Stripe, month-end reporting without hand-built spreadsheets, and tools for cash collection such as statements, card retries, and debt collection.
Work with the Data team to source Finance numbers from the warehouse and visualize them in Sigma instead of side spreadsheets.
Track dependencies on the Customer, Data, Systems, and AI & Automation teams, and raise conflicts with the Head of Operations early.

Core Ops keeps Zinc running on data, systems and processes people can trust. As Business Ops Lead, you own that work for the teams behind the business: including Finance, Legal, InfoSec and People & Talent. You own the processes those teams run on and how their data is stored and owned; each team owns its own decisions and outcomes.

Each of those teams needs more from Ops than one person can deliver. Your job is to decide what gets done first, lead the work that matters most, and build processes so the recurring work doesn't depend on you.

You'll report to the Head of Operations and manage one Finance & Operations Analyst. It's a player-coach role: you lead project work and build alongside your Analyst, including run the day-to-day reporting and recurring work.

Set priorities and run the team

Agree each quarter's priorities with Finance, Legal, InfoSec and People & Talent, and keep to a small number of builds at a time — saying "not this quarter" when you need to.
Keep the Business Ops board current, so everyone can see what's in progress, who owns it and what's next.
Manage the Finance & Operations Analyst: set and review their work, run 1:1s and quarterly reviews, and help them grow.
Document and hand over recurring work, so no live process depends on one person's login or memory.

Legal

Own the processes behind Legal's work and how its data is stored: how requests come in and get routed (including legal inbox triage), one board for every request, and reporting on how many close without a lawyer.
Build one reusable way to track and store legal records (contracts and renewals, due diligence questionnaires, DBS eligibility, risk actions) instead of one-off trackers. Legal owns the advice, templates and decisions.

InfoSec and People

Own the processes InfoSec runs on and how that data is stored and owned: incident management, breach notifications and leaver offboarding. InfoSec sets the requirements and makes the security decisions; Systems manages tool access.
Own People reporting (headcount, time away, workforce metrics).

Finance

Support analyst with delivery of the Finance reporting: ARR by revenue type that ties to Xero and Stripe, month-end reporting without hand-built spreadsheets, and tools that help collect cash (statements, card retries, debt collection).
Work with the Data team so Finance's numbers come from the warehouse and visualise in Sigma, not side spreadsheets.

Working across Core Ops

Track where your work depends on the Customer, Data, Systems and AI & Automation teams, and raise conflicts with the Head of Operations early.

What you'll bring

Automation know-how: designs workflows in tools like Notion, Slack and n8n, and knows when to hand them to Systems or AI & Automation
Judgement on priorities: can hold a line with senior stakeholders without formal authority over them
People leadership: has managed or supervised at least one person, or is clearly ready to; delegates and reviews rather than redoing the work
Data skills (we use Sigma): builds your own analysis and can spec what the Data team should build
Hands-on: happy to do the work, not just direct it

About the Company

Zinc

Automates global background checks for hiring

Zinc provides a global background and reference checking platform that streamlines hiring by automating identity verification, criminal records checks, and employment history in 190 countries. The service integrates with existing Applicant Tracking Systems (ATS) and HRIS to reduce manual tasks for recruiters and hiring managers. Zinc emphasizes a candidate-friendly verification process while ensuring compliance and security, making it easier for teams to vet applicants and hire with confidence. Compared to others, Zinc differentiates itself through broad international screening coverage, seamless system integrations, and scalable automation that handles the complexities of background screening in a centralized software solution. The company’s goal is to simplify and secure the candidate vetting process, speeding up hiring while maintaining accuracy and compliance.

Company size: 51-200
Company stage: Late Stage VC
Total funding: $10M
Headquarters: London, United Kingdom
Founded: 2017

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