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Auxis

Back-office optimization consulting and outsourcing

Billing Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeC. Domingueños, Heredia, San Francisco, Costa RicaIn-person

About the Job

Requirements

  • Must have a high school diploma.
  • Must have at least 1 year of experience in customer service or back-office positions.
  • Must have English and Spanish oral and written proficiency of 85% or higher (B2+ or above).
  • Must adjust the local schedule with supporting resources during Daylight Savings time changes in the Eastern Time Zone.
  • Must have demonstrated experience providing high levels of customer satisfaction and performing in a high-transaction-volume, high-demand environment.
  • Must have a genuine interest in working with and helping customers.
  • Must have strong communication skills.
  • Must present well and be polite, tactful, and friendly.

Responsibilities

  • Analyze and resolve specific claim errors that delay claims from being created and processed in the billing system.
  • Maintain education defined by the department and attend WebEx training as needed.
  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
  • Perform other duties as assigned.

Desired Qualifications

  • Healthcare experience is a plus.

About the Company

Auxis

Back-office optimization consulting and outsourcing

Auxis provides management consulting and outsourcing services to optimize back-office functions for senior executives. It helps clients become more scalable, cost-effective, and innovative by offering customized solutions such as nearshore outsourcing from Latin America (finance & accounting, customer service, IT), shared services, robotics process automation (RPA), and business intelligence (BI). Its approach combines advisory insights with hands-on outsourcing work, enabling rapid paybacks, 30%+ cost savings, improved controls, better operational visibility, and a stronger focus on value-creating activities. With over 22 years in the field, Auxis differentiates itself by its dual role as advisor and operator and by delivering real-world ROI, backed by recognition as a Top 100 Global Outsourcing Provider for multiple years. The company’s goal is to help senior leaders achieve Peak Performance in their back office.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Lauderdale, FL
Founded
1997

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