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Highmark Residential

Manages apartment communities for property owners

Human Resources Specialist

Full-TimeDeadline 12/2/26
No salary listed
Mid, Senior
Bachelor's
Addison, TX, USA
In Person
People & HRHR Operations & Coordination, Compensation & Benefits

About the job

Requirements
  • A high school diploma is required; a college degree is preferred.
  • Three to five years of human resources administrative experience.
  • Average proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Professional communication skills, both verbal and written.
  • Planning, analytical, and problem-solving abilities.
  • Customer service and organizational skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Time management skills and attention to detail.
Responsibilities
  • Assist with routine benefit enrollment for new hires and qualifying life events.
  • Respond to associate benefit inquiries in a timely manner.
  • Reconcile and audit monthly benefit invoices.
  • Assist with open enrollment inquiries, communications, and enrollment.
  • Assist the Benefits Manager with leave administration, coordinating with associates, managers, and the third-party vendor from initial inquiry through return to work.
  • Update COBRA participants with carriers.
  • Update 401(k) changes in UKG.
  • Respond to state-mandated medical support orders and update associate records to comply with requests.
  • Assist with unemployment claims by gathering documentation, investigating, and submitting claim responses.
  • Support I-9 compliance by monitoring work authorization expiration through reports, verifying documentation, sending correspondence, and updating I-9 records in UKG.
  • Coordinate and track exit and stay interviews.
  • Run and review performance-management reports and ensure managers complete them on time.
  • Assist with corporate new-hire packets and orientation.
  • Maintain familiarity with HR-related and company policies.
  • Assist in updating HR policies on the company portal.
  • Provide customer service and timely responses to associates.
  • Assist with new HR and benefits programs and initiatives.
  • Maintain accurate associate HR records in UKG.
  • Provide operational and administrative backup to the office services team.
  • Cross-train in other HR functional areas.
  • Keep up with changes in employment law and HR best practices in the apartment industry.
  • Maintain strict confidentiality of personnel information.
  • Carry out other duties assigned by HR department managers.
Desired Qualifications
  • UltiPro (UKG) experience.
  • Bilingual ability in Spanish.

About the company

Highmark Residential manages apartment communities for property owners and investment partners across the United States. Its onsite teams handle leasing, resident service and maintenance, while regional and corporate staff oversee property operations and financial performance. Owners hire the company to run communities, supported by in-house marketing, accounting, legal coordination and financial analysis rather than assembling those services separately. Highmark also coordinates capital improvements and property repositioning projects designed to enhance asset value and support long-term operations. The company took the Highmark name in 2019 and is headquartered in Addison, Texas.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Addison, TX

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • Onsite staff have a bonus program: Highmark lists monthly bonuses for all onsite personnel.
  • Further qualifications receive support: Highmark lists tuition and certification reimbursement alongside education assistance.
  • Housing costs get help: Highmark's Verde Vue maintenance opening lists a 30% associate rent discount.

What critics are saying

  • Maintenance includes on-call work: Highmark's Georgia technician opening requires a flexible schedule and emergency-call response.
  • Leasing performance is measured: Highmark's Kissimmee consultant opening requires an acceptable closing ratio set by the property.
  • Coverage has a wait: Highmark's Savannah manager opening starts medical benefits the month after thirty days of full-time employment.

What makes Highmark Residential unique

  • Ownership connects to an investor: Highmark identifies itself as a Starwood Capital Group subsidiary.
  • Residents earn rewards: Highmark's Preferred Resident program awards points for referrals, events, feedback and polls.
  • Home-sharing is permitted selectively: Highmark partners with Airbnb's Friendly Building Program at participating communities.

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