Account Supervisor - Technology

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Account Supervisor, Technology

Do you love helping technology companies and their innovations stand out? Are you energized by turning complex topics into stories that resonate with consumers, business leaders and the media?

As an Account Supervisor, Technology at Zeno, you will help lead integrated communications programs for B2B and consumer technology clients. Working closely with clients, senior team members and cross-functional partners, you will contribute to strategies spanning storytelling, executive visibility, media relations, reputation and product launches.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on execution. You'll have the opportunity to manage client workstreams, build media relationships, mentor junior team members and help technology brands tell stories that support their business and communications goals.

About the Role:

• Client Management & Strategic Guidance: Serve as a trusted day-to-day client contact, managing workstreams, providing recommendations and helping execute communications programs across multiple accounts.
• Media Relations & Executive Visibility: Develop and execute earned media and executive visibility programs, including media outreach, thought leadership, spokesperson preparation and key communications moments.
• Technology Storytelling & Content Development: Translate complex technology and business topics into compelling narratives, messaging and communications materials that engage media, customers and other key audiences.
• Integrated Communications & Collaboration: Partner across digital, social, creator, analytics and other disciplines to support integrated programs and bring client strategies to life.
• Program & Account Management: Manage project timelines, budgets and deliverables while coordinating across teams to ensure strong execution and client service.
• Team Leadership & Development: Support and mentor junior team members by providing clear direction, feedback and opportunities to build their skills.
• Business Growth & Agency Collaboration: Contribute to new business pitches and organic growth opportunities while bringing ideas that help strengthen Zeno's Technology capabilities.

About You:

• 5+ years of experience in technology, brand or corporate communications, public relations or related fields within an agency or similar environment.
• Experience managing day-to-day client workstreams and contributing strategic communications recommendations.
• Strong understanding of earned media, executive visibility, thought leadership and integrated communications.
• Experience translating complex technology or business topics into clear and compelling stories for different audiences.
• Proven success building relationships with technology, business, trade or industry media and securing meaningful coverage.
• Strong writing, editing and presentation skills, with experience developing messaging, media materials and client-facing recommendations.
• Strong project and account management skills, including experience managing timelines, budgets and multiple client priorities.
• Experience collaborating across integrated teams and communications disciplines.
• Experience mentoring or supporting junior team members.
• Ability to think strategically and creatively about client communications challenges and opportunities.
• Collaborative and adaptable mindset with curiosity about technology, emerging trends and evolving audience behaviors.

Preferred Qualifications:

• Experience supporting B2B, enterprise or consumer technology clients.
• Experience supporting product launches, executive visibility or thought leadership programs.
• Experience contributing to new business pitches or organic client growth.
• Familiarity with AI, cybersecurity, cloud, SaaS or other emerging technology sectors.

Pay Range: $80,000-$100,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package.

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Level 05

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.