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Coupang

Sells goods online with its own overnight delivery

Delivery Partnership Strategy Manager - Operations Strategy

Business OperationsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of relevant professional experience.
  • Experience structuring complex, extensive raw data and translating it into actionable business strategies and features, with data-driven problem-solving ability.
  • Experience defining new initiatives in ambiguous environments and completing projects end to end.
  • Ability to align priorities among diverse stakeholders and influence decision-making.
  • Business-level communication skills in English or Japanese.

Responsibilities

  • Design contract models, assess business feasibility, and develop targeting strategies across the global food-delivery third-party logistics ecosystem.
  • Build governance and commercial frameworks that balance partnership risk and profitability, and oversee the end-to-end lifecycle of data solutions from ideation through paid commercialization.
  • Collaborate with diverse teams to lead implementation of strategic requirements as system logic and new features.
  • Develop optimal order volumes and targets that reflect regional demand and customer experience forecasts, and establish operational governance.
  • Build data-driven research and analysis practices covering macroeconomics, industry trends, regulatory changes, and the competitive environment.
  • Define key performance indicators, establish dashboard tracking, analyze root causes, and drive continuous business and customer experience improvements.

Desired Qualifications

  • Experience in e-commerce, quick commerce or instant commerce, last-mile delivery, third-party logistics, or global platforms.
  • Experience leading cross-border projects between Korea and Japan or leading global business scale-up and rollouts.
  • Ability to use data analysis tools such as SQL, Superset, and Power BI, with strong understanding of data modeling.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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