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Mews Systems

Cloud-based hospitality management platform with integrations

Risk Manager - Fintech

Full-TimeUpdated on 10/15/2026
€68.5k - €150k+ Company share program
Expert
Netherlands
Hybrid
Finance & BankingRisk Management

About the job

Requirements
  • At least 7 years of risk management experience within financial services, fintech, or payments, ideally in the Dutch or broader European market.
  • Strong understanding of the regulatory landscape.
  • Hands-on experience designing and operating enterprise risk management and internal control frameworks, ideally in a technology-led or high-growth environment.
  • Background in fintech, payments, or regulated financial services.
  • Ability to translate complex risk and regulatory requirements into simple, actionable guidance for non-experts.
  • Comfort spending significant time with stakeholders, asking questions, and constructively questioning existing practices.
  • Ability to distinguish noise from real risk and propose balanced, creative solutions under pressure.
  • Strong quantitative and problem-solving skills; ability to work autonomously, structure ambiguity, and make sound judgments.
  • Use of AI as a substantive part of one's workflow.
Responsibilities
  • Own and run the enterprise risk management framework and risk appetite for Mews Financial Services, including risk assessments, stress testing, and Board reporting.
  • Provide impartial risk oversight on new products, major changes, and strategic initiatives, and act as a key contact for DNB and other regulators on risk matters.
  • Design and maintain an appropriate internal control framework and key controls across payments, safeguarding, liquidity, ICT, outsourcing, and incident management.
  • Run risk-based testing, monitoring, and follow-up on incidents, control weaknesses, and audit findings.
  • Provide pragmatic, business-oriented risk advice that keeps the business compliant while enabling product and commercial teams to ship at pace.
  • Build a strong risk culture through training, guidance, and clear, plain-language communication across the organisation.
  • Own production-grade AI/ML systems that predict churn risk, revenue leakage, and customer health; connect customer behavior to financial outcomes; and ensure the models are governed, reliable, and embedded in Finance, RevOps, and Customer teams.

About the company

Mews provides a cloud-native hospitality management platform for hotels, hostels, and serviced apartments. The platform consolidates operations like automated reservations, digital check-in/check-out, mobile housekeeping, revenue management, and data analytics, all accessible via the cloud. It connects with third-party apps, payment systems, and customer relationship tools to create a seamless, automated workflow from booking to checkout. Unlike traditional property management systems, Mews offers an open, flexible ecosystem that enables easy integrations and real-time data access. The company’s goal is to reduce administrative work, improve guest experiences, and optimize hotel performance and revenue by automating tasks and providing actionable insights.

Company Size

1,001-5,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$817.7M

Headquarters

Amsterdam, Netherlands

Founded

2022

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Simplify's Take

What believers are saying

  • January 2026 Series D raised $300 million at $2.5 billion valuation for expansion.
  • October 2026 Guest Messaging and Automations target repetitive front-desk work and accelerate upsell conversion.
  • September 2026 North America POS launch expands wallet share across existing hotel customers.

What critics are saying

  • Mews cut 15% of staff in July 2026, signaling execution strain after rapid expansion.
  • Agentic AI promises depend on hotel workflows trusting automation; failure stalls adoption by 2027.
  • Oracle, Oracle Hospitality, and SiteMinder can bundle incumbents, squeezing Mews's distribution advantage.

What makes Mews Systems unique

  • Mews unifies PMS, POS, RMS, housekeeping, and payments on one hospitality data model.
  • Mews secured August 2026 EEA e-money license, embedding regulated payments into hospitality workflows.
  • Accor standardized Mews F&B technology across 850-plus properties, validating enterprise-scale deployment.

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Benefits

Company Equity

Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Phone/Internet Stipend

Wellness Program

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

2%
PR Newswire
Oct 1st, 2026
Mews launches Guest Messaging and Automations to cut hotel admin workload by 80%

Mews has launched Guest Messaging and Automations, two features designed to reduce repetitive work for hotel staff. Guest Messaging consolidates communications from multiple channels into a single AI-powered inbox, with Mews AI answering 80% of routine questions instantly using property-specific data. The system addresses a significant gap in hotel operations: one in three guest messages goes unanswered, and responses average eight-hour delays. Messages from SMS, WhatsApp, Booking.com, Expedia, and the Mews Guest Portal now appear in one thread linked to guest profiles. Automations enables hotels to build workflows for loyalty moments and operational tasks without coding. At selected Strawberry properties, up to 60% of upgrades for Gold and Platinum guests were automated. During beta testing, 47,000 automations ran across the Mews platform. The hospitality operating system now powers 15,000 customers across 85 countries.

PR Newswire
Sep 10th, 2026
Mews launches unified POS system in North America, cutting manual reconciliation time to zero

Mews has launched its point-of-sale system in the United States and Canada, allowing hotels to run property management, food and beverage operations, and payments on one platform. The POS system, which went live in over 20 countries across Europe and APAC since its 2024 introduction, connects guest profiles, billing, and payments automatically. The system addresses inefficiencies in traditional hotel operations, where staff typically spend two hours daily reconciling separate POS, property management, and accounting systems. Meiser Hotels in Germany eliminated this reconciliation time entirely after implementing Mews POS. The platform is designed for hotel-specific F&B operations including restaurants, bars, retail, and breakfast service. F&B charges post directly to guest bills, and receipts integrate with the property management system. Mews currently serves 15,000 customers across 85 countries.

PR Newswire
May 27th, 2026
Mews launches AI-native operating system unifying hotel software into single platform

Mews, a hospitality software company, has launched five new products that converge into what it calls the first AI-native operating system for hotels. The launches include revenue management, distribution, guest messaging, automations and accounts receivable capabilities. Founded 14 years ago, Mews aims to replace the eight to ten separate software systems typically used by hotels with a unified platform. New features include dynamic pricing running 150 million calculations daily, a channel manager connecting to 400-plus online travel agencies, and automated guest messaging across multiple platforms. According to independent research from IDC, hotels using the Mews Operating System achieve 8.7% revenue growth and €350,000 in annual benefit per 100 rooms, with a 476% three-year return on investment. The company currently serves 15,000 customers across 85 countries.

PR Newswire
May 26th, 2026
Mews partners with Uber to embed ride booking into hotel operating systems

Mews, a hospitality operating system, has partnered with Uber to integrate ride booking directly into hotel property management systems. The collaboration allows hotels to request, track and bill Uber rides from within the Mews platform, transforming what has traditionally been a manual front desk task. The integration addresses a significant revenue opportunity: Mews research found guests spend an average of $50 per stay on transportation arranged independently of hotels. The system will enable staff-initiated and guest-initiated bookings, live vehicle tracking, automatic billing to guest folios through Mews Payments, and transportation pattern insights. The partnership was announced at Mews Unfold in Amsterdam, where Christophe Peymirat from Uber for Business EMEA and Mike Coscetta, President of Mews, discussed the collaboration. A pilot programme launches this year across Mews's 15,000 customers in 85 countries.

PR Newswire
Apr 15th, 2026
Mews launches Business Intelligence with AI insights for hotels, driving 20% occupancy gains

Mews, a hospitality operating system, has launched Mews Business Intelligence, a native data and analytics product delivering AI-powered insights for hoteliers. Built directly into the Mews platform, the tool provides real-time business data access, customisable dashboards and automated reporting without requiring manual exports. The system combines Mews data with external sources like online travel agencies and Google Ads to provide unified performance views. Over 1,000 early adopters are already using the platform. The Adara Hotel in Whistler reported a 20% increase in two-bedroom suite occupancy and an 11% total revenue uplift during spring after implementing the tool. Mews BI is now available to all customers with Mews Analytics or Enterprise packages at no additional cost, with hostel support planned for later in 2026.