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Red Clay Consulting

Oracle Utilities consulting for utility providers

Oracle CC&B Techno-Functional Senior Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in CanadaNo salary listedRemote

About the Job

Requirements

  • At least 5 years of relevant overall experience implementing and/or supporting Oracle Utilities Solutions CC&B/CCS, including consulting or services.
  • Utility industry experience.
  • Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.
  • Computer programming experience with Java and JavaScript.
  • A deep understanding of the Meter-to-Cash flow and billing.
  • Strong knowledge of SQL.

Responsibilities

  • Serve as a Techno-Functional Senior Consultant for the client’s Oracle Utilities solution, which consists of Oracle Customer Cloud Service (CCS), Oracle Customer Care and Billing (CC&B), and Oracle Meter Data Management (MDM).
  • Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement.
  • Adopt the client’s agile software development life cycle for Oracle Utilities enhancements.
  • Design, develop, test, and deliver prioritized enhancements.
  • Support the client in defining and executing test scenarios and test cases.
  • Liaise between client IT and business teams to gather and validate requirements and proposed solutions.
  • Provide guidance, direction, and knowledge transfer to client IT resources to enable internal development of enhancements.
  • Advise the client on technical best practices and product features.
  • Support troubleshooting, debugging, and defect resolution for enhancements.
  • Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects.

About the Company

Red Clay Consulting

Oracle Utilities consulting for utility providers

Red Clay Consulting specializes in utility-industry advisory and implementation services with a focus on Oracle Utilities. It helps utility clients deploy Oracle Utilities solutions through project-based engagements that cover design, configuration, integration, testing, training, and ongoing support to boost customer experience and operational efficiency in both regulated and competitive markets. The firm differentiates itself with a narrow Oracle Utilities focus, a track record of 300+ projects, a global client base, and a culture that emphasizes employee well-being and collaboration to ensure reliable delivery. Its main goal is to help utilities improve customer experience and efficiency by successfully implementing and supporting Oracle Utilities and building enduring client partnerships.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2001

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